Victor Alanis

As a waiter, I play a pivotal role in ensuring exceptional customer service and the smooth operation of the restaurant. My responsibilities include warmly greeting and seating guests, accurately taking orders, effectively communicating with kitchen staff, and serving food and beverages promptly and courteously. Additionally, I take pride in maintaining cleanliness and organization in the dining area, assisting with resolving customer concerns, and collaborating with my team members to deliver a memorable dining experience. With my keen attention to detail and friendly demeanor, I contribute to the overall success and reputation of the restaurant.

• Transported and safely delivered items to prevent damage or loss.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
• Notified customers of delays to decrease calls to support.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

• Greeted guests and gathered information to seat groups or place on waitlist.
• Offered seating and other special accommodations to customers according to preferences and dining area volume.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.