Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Aldana

Laguna Niguel,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Manager/Head Bartender

Mangia Bene Cucina
01.2019 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

Restaurant Food Server

The Ranch At Laguna Beach
03.2017 - 01.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.

Server Assistant

Montage Laguna Beach
04.2016 - 01.2019
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.

Education

High School Diploma -

Dana Hills High School
Dana Point, CA
06.2011

Skills

  • Expense Tracking
  • Workforce Management
  • Contract Management
  • Performance Management
  • Staff Development
  • Schedule Preparation

Languages

Spanish
Native or Bilingual

Timeline

Manager/Head Bartender

Mangia Bene Cucina
01.2019 - Current

Restaurant Food Server

The Ranch At Laguna Beach
03.2017 - 01.2019

Server Assistant

Montage Laguna Beach
04.2016 - 01.2019

High School Diploma -

Dana Hills High School

Similar Profiles

CREATE PROFILE
Victor Aldana