Victor Apologun
Worthington,OH
Summary
Correctional Officer with experience in inmate supervision, contraband detection, and facility security. Skilled in de-escalation, incident reporting, and emergency response to maintain safe, orderly operations.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Ohio Department Of Rehabilitation And Correction
Orient, Oho
09.2023 - Current
- Monitored inmate activity across housing units for Ohio Department of Rehabilitation and Correction security
- Conducted inmate counts and verified presence during scheduled facility rounds
- Searched inmates, cells, and common areas for contraband and unauthorized items
- Escorted inmates to various locations, maintaining security and order during transitions. safely between units, programs, and medical appointments
- Enforced institutional rules and corrected disruptive behavior through firm communication to maintain order and safety.
- Responded to emergencies and coordinated with custody staff during critical situations
- Operated radios, alarms, and security systems to support facility control
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells for contraband and security hazards to uphold facility safety standards, and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior and signs of conflict, enhancing overall facility security.
- Communicated essential safety and security procedures to maintain a secure environment. and security procedures to inmates and visitors.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
Sale Representatives
Spectrum
Columbus, Ohio
03.2020 - 03.2022
- Presented Spectrum internet, TV, and mobile service options to customers.
- Assessed customer needs and recommended suitable Spectrum packages.
- Explained pricing, promotions, and contract terms clearly.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Built customer relationships through professional in-home and retail sales support.
- Developed key customer relationships to increase sales.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate customer records and account details in CRM tools.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Handled processing of customer orders using Spectrum sales and billing systems.
- Resolved service questions and directed customers to proper support channels.
- Researched competitors' products, prices, and sales techniques.
- Coordinated with other departments to ensure timely delivery of orders.
Education
Bachelor of Science - Biochemistry
Edo State University
Ekpoma.01-1992
Skills
- Inmate monitoring
- Contraband searches
- Security inspections
- Facility safety
- Emergency response coordination
- Incident documentation
- Restraint methods
Timeline
Correctional Officer
Ohio Department Of Rehabilitation And Correction
09.2023 - Current
Sale Representatives
Spectrum
03.2020 - 03.2022
Bachelor of Science - Biochemistry
Edo State University