Victor Ballah
Leander
Summary
Dynamic customer service professional with experience at Checkers Rally's, excelling in cash handling and complaint resolution. Known for maintaining composure under pressure, ensuring customer satisfaction, and fostering a welcoming environment. Proven reliability and attention to detail, effectively managing transactions and enhancing guest experiences.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier, Cook,preper
Checkers Rally's
02.2023 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
Education
GED -
John B Connally High School
Austin, TX05-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Cash management
- Guest services
- Attention to detail
- Multitasking and organization
Timeline
Customer Service Cashier, Cook,preper
Checkers Rally's
02.2023 - 01.2025
GED -
John B Connally High School
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