Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victor Barajas

Chicago,IL

Summary

Dynamic manager with a proven track record at Altitude Trampoline Park, excelling in team leadership and customer service.

Enhanced marketing strategies to boost customer engagement and satisfaction. Skilled in conflict resolution and training,

fostering a collaborative environment that maximizes performance and promotes safety for children and staff alike. Experienced in creating safe and engaging environments for children, with effective communication to ensure clear understanding of expectations. Eager to contribute to Maryville Academy's mission by leveraging my skills in child supervision and team

leadership.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

Altitude Trampoline Park
Schaumburg, IL
04.2025 - Current

• Supervised and ensured the safety of children, maintaining a professional and organized environment, resulting

increase in customer satisfaction.

• Resolved staff conflicts by actively listening and mediating, enhancing team performance

• Improved marketing strategies, leading to an increase in customer engagement and business growth.

Retail Sales Team Lead

Dick’s Sporting Goods
Skokie, IL
07.2020 - 07.2025

Developed promotional events in collaboration with store management, attracting new customers and boosting overall sales

• Resolved customer complaints professionally, achieving a increase in customer satisfaction by finding satisfactory

solutions that protected both client interests and company policies.

• Assisted in the hiring process, identifying top performers for the sales team, and enhancing team performance.

Babysitter

Own Business
Park Ridge, IL
05.2021 - 08.2023

Engaged children in educational and recreational activities, fostering intellectual and emotional growth.

• Maintained a clean and organized environment, ensuring safety and hygiene.

• Resolved sibling conflicts using effective conflict resolution techniques, resulting in a more peaceful household

Assistant General Manager

Altitude Trampoline Park
Skokie, IL
04.2018 - 11.2021

Handled cash accurately and prepared deposits, ensuring financial integrity and accountability.

• Motivated, trained, and disciplined employees, enhancing team performance and cohesion.

• Collaborated with the General Manager on marketing initiatives, increasing brand awareness and driving sales growth.

Lead Cashier

Produce Center
Chicago, IL
07.2018 - 02.2019

Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices, ensuring financial integrity.

• Trained, mentored, and developed new cashiers with positive and encouraging techniques, maximizing performance and team

contributions.

• Enhanced customer satisfaction by providing efficient and accurate cash transactions, achieving a increase in satisfaction

rates.

Education

Bachelor - Elementary Education

National Louis University
Chicago, IL

Golder College Prep
Chicago, IL
06.2020

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Goal setting
  • Relationship building
  • Patience and empathy
  • Following directions
  • Child supervision
  • Childcare
  • Active listening
  • Managing routines

Certification

  • First Aid/CPR Certified
  • Food Handler Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

Altitude Trampoline Park
04.2025 - Current

Babysitter

Own Business
05.2021 - 08.2023

Retail Sales Team Lead

Dick’s Sporting Goods
07.2020 - 07.2025

Lead Cashier

Produce Center
07.2018 - 02.2019

Assistant General Manager

Altitude Trampoline Park
04.2018 - 11.2021

Bachelor - Elementary Education

National Louis University

Golder College Prep