Victor Beruvides
Phoenix,Arizona
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully qualifying leads. Committed to delivering exceptional customer service and exceeding sales goals.
Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Sales Development Representative
Cloudkitchens
Phoenix, AZ
08.2022 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Fostered a competitive yet supportive team environment that encouraged individual growth while driving collective success towards shared goals.
Member Service Representative
Texas Tech Credit Union
Lubbock, TX
11.2018 - 08.2022
- Process virtual transactions though ITM.
- Manage debit/credit card limits and travel alerts.
- Aid members with account, loan and fraud issues.
- Assist members with online and mobile banking.
- Guide members through online wire and ach forms.
- Maintained and managed customer files and databases.
- Served as a mentor for new hires sharing best practices contributing towards increased productivity among team members.
Head Teller
Texas Tech Credit Union
Lubbock, TX
01.2018 - 11.2018
- Replenished ATM funds in empty canisters prior to validation process.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Mentored junior tellers, fostering professional development and growth within the team.
- Maintained up-to-date knowledge of banking policies, procedures, and regulatory requirements for effective guidance of team members and clients alike.
Teller
Texas Tech Credit Union
Lubbock, TX
01.2016 - 01.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelor of Science - International Economics
Texas Tech University
Lubbock, TX08.2022
Skills
- Cold-calling
- Goal-oriented mindset
- Customer Relationship Building
- Lead Qualification
- Objection handling
- Strategic Thinking
- Relationship Development
- Salesforce proficiency
- Salesloft proficiency
- Social selling
- Email outreach
Timeline
Sales Development Representative
Cloudkitchens
08.2022 - Current
Member Service Representative
Texas Tech Credit Union
11.2018 - 08.2022
Head Teller
Texas Tech Credit Union
01.2018 - 11.2018
Teller
Texas Tech Credit Union
01.2016 - 01.2018
Bachelor of Science - International Economics
Texas Tech University