Victor Calliham
Apple Valley ,CA
Summary
Seeking a position in a company that values ambition and career growth, leveraging acquired skills and education to develop and advance.
Overview
14
14
years of professional experience
Work History
Service Advisor
Affordable RV
Hesperia, CA
08.2019 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving
Fleet Auto Inspector
Manheim Auto Auction
Riverside, CA
04.2018 - 08.2019
- Streamlined communication with service advisors to swiftly address any identified issues with inspected vehicles.
- Maintained high safety standards during inspections, ensuring the well-being of both employees and customers
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on processes and procedures.
Security Account manager
Black Hawk Protection
Long Beach, CA
09.2011 - 08.2019
- Responsibilities include scheduling and posting guards during special events, monitoring employees and guests to ensure safety
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Collaborated with local law enforcement agencies to improve overall community safety
- Liaised between clients, account executives, and operational teams to maximize efficiency in the delivery of services.
Education
California B.S.I.S. - Security Officer Training Course, Power To Arrest, Public Relations, Report Writing, Communications, Liability & Legal Aspects, Arrest Search & Seizure
Private Security Training Center
San Bernardino, CA03.2011
High School Diploma -
Provisional Accelerated Learning Center
San Bernardino, CA06.2003
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Goal-oriented mindset
- Staff education and training
- Workflow management
- Account management
References And Certifications
Available upon request
Timeline
Service Advisor
Affordable RV
08.2019 - Current
Fleet Auto Inspector
Manheim Auto Auction
04.2018 - 08.2019
Security Account manager
Black Hawk Protection
09.2011 - 08.2019
High School Diploma -
Provisional Accelerated Learning Center
California B.S.I.S. - Security Officer Training Course, Power To Arrest, Public Relations, Report Writing, Communications, Liability & Legal Aspects, Arrest Search & Seizure
Private Security Training Center