Summary
Overview
Work History
Education
Skills
References And Certifications
Timeline
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Victor Calliham

Apple Valley ,CA

Summary

Seeking a position in a company that values ambition and career growth, leveraging acquired skills and education to develop and advance.

Overview

14
14
years of professional experience

Work History

Service Advisor

Affordable RV
08.2019 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving

Fleet Auto Inspector

Manheim Auto Auction
04.2018 - 08.2019
  • Streamlined communication with service advisors to swiftly address any identified issues with inspected vehicles.
  • Maintained high safety standards during inspections, ensuring the well-being of both employees and customers
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on processes and procedures.

Security Account manager

Black Hawk Protection
09.2011 - 08.2019
  • Responsibilities include scheduling and posting guards during special events, monitoring employees and guests to ensure safety
  • Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
  • Collaborated with local law enforcement agencies to improve overall community safety
  • Liaised between clients, account executives, and operational teams to maximize efficiency in the delivery of services.

Education

California B.S.I.S. - Security Officer Training Course, Power To Arrest, Public Relations, Report Writing, Communications, Liability & Legal Aspects, Arrest Search & Seizure

Private Security Training Center
San Bernardino, CA
03.2011

High School Diploma -

Provisional Accelerated Learning Center
San Bernardino, CA
06.2003

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Strong work ethic
  • Goal-oriented mindset
  • Staff education and training
  • Workflow management
  • Account management

References And Certifications

Available upon request

Timeline

Service Advisor

Affordable RV
08.2019 - Current

Fleet Auto Inspector

Manheim Auto Auction
04.2018 - 08.2019

Security Account manager

Black Hawk Protection
09.2011 - 08.2019

High School Diploma -

Provisional Accelerated Learning Center

California B.S.I.S. - Security Officer Training Course, Power To Arrest, Public Relations, Report Writing, Communications, Liability & Legal Aspects, Arrest Search & Seizure

Private Security Training Center

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