Victor Contreras
Dallas,TX
Summary
With a proven track record at The Fricks Company, I excel in strategic project planning and fostering team unity. My expertise in quality assurance and effective communication has driven significant improvements in project delivery and client satisfaction, embodying a commitment to excellence and continuous skill enhancement.
Quality control specialist with strong focus on ensuring product excellence and operational efficiency. Known for collaborating effectively with teams and adapting to changing needs. Skilled in process improvement, data analysis, and regulatory compliance. Reliable, results-driven, and ready to contribute to high standards in quality assurance.
Experienced with quality assurance and process optimization. Utilizes analytical skills and attention to detail to maintain high standards. Knowledge of compliance regulations and quality management systems to ensure product excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Quality Control Coordinator and Training
The Fricks Company
11.2023 - 02.2025
- Oversee Quality performance of 4 crews, make sure Procedures were followed per indications and standards.
- Trained new hires on quality control protocols and best practices, fostering a culture of continuous improvement.
- Conducted root cause analyses to identify issues and develop corrective actions, minimizing product defects.
- Monitored supplier performance and provided feedback to improve product consistency, maintaining strong vendor relationships.
- Worked closely with the design and engineering teams to ensure that new products met established quality standards prior to production launch.
- Coordinated the calibration and maintenance of test equipment, guaranteeing accurate measurement results in inspections.
- Ensured timely resolution of customer complaints by conducting thorough investigations and implementing corrective actions as necessary.
- Developed and maintained detailed documentation for all quality control procedures, ensuring compliance with product standards.
- Reviewed data from quality tests to identify trends and patterns that could indicate potential issues or areas for improvement in the manufacturing process.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
Project Manager
The Fricks Company
10.2022 - 11.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated material procurement and required services for projects within budget requirements.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
Project Superintendent
The Fricks Company
10.2015 - 10.2022
- Compiled daily field report, detailing all key activities and outlining project progress and report to upper management, also complete safety talks with crew and in charge of incident reporting.
- Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
- Monitored project milestones and adjusted scheduling to meet deadlines.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Optimized resource allocation to maximize efficiency in labor hours and material usage, ultimately improving overall project performance.
- Reviewed contract documents thoroughly to identify any discrepancies or issues that could impact the successful completion of a project.
- Resolved conflicts among team members swiftly by implementing effective problem-solving strategies that promoted positive working relationships among staff members.
- Mentored junior team members by providing constructive feedback on their performance while also offering guidance on further professional development opportunities.
- Completed construction projects on schedule by proactively addressing potential delays through meticulous planning and coordination.
Lead Carpenter
The Fricks Company
10.2012 - 08.2015
- Mentored junior carpenters to develop their skills, ensuring a well-trained workforce for future projects.
- Increased project efficiency by delegating tasks and supervising a team of carpenters.
- Contributed to the company''s reputation for excellence through consistent high-quality workmanship on all assigned projects.
- Maintained organized records of blueprints, plans, and specifications for easy access during the construction process.
- Inspected work performed by carpentry crews to check completion of job specifications.
- Optimized workflow by creating detailed task schedules for the entire carpentry team.
- Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
- Inspected equipment and tools used for safe operation.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Created and implemented plans to maximize efficiency of workers.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Provided feedback to workers on job performance and safety procedures.
- Investigated and reported on accidents, injuries and near-miss incidents.
Upholstery Technician
Rogers Uphoulstery
10.2006 - 08.2012
- Collaborated with team members to complete large-scale commercial upholstery assignments on schedule.
- Achieved faster turnaround times with efficient work processes for upholstery repair tasks.
- Mentored junior technicians in honing their upholstery skills, contributing to a positive and supportive team environment.
- Enhanced the appearance of furniture pieces by skillfully replacing worn-out fabric, padding, and springs.
- Gained expertise in working with diverse materials such as leather, vinyl, suede, and various fabric types to cater to varied client needs.
- Improved customer satisfaction by expertly repairing and restoring a variety of upholstery types.
- Maintained a safe and organized workspace, adhering to industry standards and best practices for workplace safety.
- Consistently met deadlines by effectively prioritizing workload based on client requirements and project complexity.
- Developed long-lasting professional relationships with clients through consistent delivery of high-quality workmanship.
- Assisted clients in making informed decisions about upholstery styles that best suited their personal preferences and budget constraints.
- Measured, cut and sewed materials to fit specifications.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Carpet Technician
Caesar Carpet Cleaning
11.2008 - 07.2009
- Removed existing flooring materials and prepared area for installation of new products.
- Performed carpet cleaning and stain removal tasks using recommended products.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
- Installed carpet, hardwood and flooring in commercial and residential buildings.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
- Demonstrated strong problem-solving abilities when faced with unique or complex carpet issues.
- Streamlined workflow processes by organizing supplies and equipment efficiently at job sites.
- Ensured timely completion of projects, effectively managing multiple tasks and deadlines.
- Developed expert knowledge in utilizing various cleaning solutions for optimal effectiveness on different types of carpets.
- Enhanced customer satisfaction by providing efficient and thorough carpet cleaning services.
- Maintained proper equipment functionality, performing regular maintenance checks and repairs as needed.
- Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
- Organized materials, machinery and tools necessary to complete each job.
- Performed semi-skilled carpentry work such as subflooring repair and trim installation.
- Inspected surface to be covered to determine condition and correct imperfections that might show through carpet or cause carpet to wear unevenly.
Education
No Degree - Agriculture
Centro Bachillerato Tecnologico Agropecuario
Zacatecas, MxSkills
- Strategic Project Planning
- Supervision of Subcontractor Activities
- Proficient in Visual Framing Strategies
- Document Management
- Power Tools Proficiency
- Project Scope Definition
- Effective Layout Design
- Furniture Restoration
- Precise Space Measurements
- Project Management
- Construction supervision
- Precise measuring
- Processes and procedures
- First aid training
- Budget control
- Project management experience
- Document management
- Blueprint interpretation
- Concrete forming
- Coaching and mentoring
- Electrical basics
- Cost control
- Coordinated project operations
- Conflict management
- Strong attention to detail
- Concrete estimation
- Heavy equipment operation
- Staff training and mentoring
- Project closure
- Team bonding
- Safety practices
- Operating equipment
- Repair work
- Quality control standards
- Team oversight
- Inventory management
- OSHA compliance
- Hand tools proficiency
- Quality assurance
- Estimate calculations
- Measuring skills
- Site supervision
- Safety compliance
- Efficient time management
- Project scope analysis
- Crew safety meetings
- Job planning
- Hand tool use
- Customer satisfaction
- Relationship building
- Safe work practices
- Management
- Blueprint Interpretation
- Technical Blueprint Interpretation
- Site preparation
- Skills Enhancement
- Labor management
- Quality improvements implementation
- Carpentry techniques
- Excellent communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Quality Control Coordinator and Training
The Fricks Company
11.2023 - 02.2025
Project Manager
The Fricks Company
10.2022 - 11.2023
Project Superintendent
The Fricks Company
10.2015 - 10.2022
Lead Carpenter
The Fricks Company
10.2012 - 08.2015
Carpet Technician
Caesar Carpet Cleaning
11.2008 - 07.2009
Upholstery Technician
Rogers Uphoulstery
10.2006 - 08.2012
No Degree - Agriculture
Centro Bachillerato Tecnologico Agropecuario
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