Victor Copado
Santa Maria,CA
Summary
Dynamic grocery team leader with proven expertise at Whole Foods Market in inventory management and staff training. Successfully enhanced customer engagement through innovative store promotions and effective communication. Recognized for fostering a high-performance team culture, ensuring product quality, and implementing visual merchandising techniques to elevate shopping experiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Grocery Team Leader
Whole Foods Market
San Luis Obispo, California
02.2018 - Current
- Led grocery team to maintain product quality and freshness.
- Trained staff on customer service and product knowledge.
- Coordinated inventory management to ensure stock availability.
- Implemented store promotions to enhance customer engagement.
- Facilitated team meetings to discuss goals and performance improvements.
- Set expectations and standards for the team.
- Maintained efficiency and standards within the team.
- Wrote schedules for team members
Grocery Supervisor
New Frontiers Natural Marketplace
Solvang, California
01.2013 - 02.2018
- Supervised daily operations in the grocery department for optimal product placement.
- Trained new team members on store policies and customer service standards.
- Managed inventory levels and performed regular stock checks for freshness.
- Implemented visual merchandising techniques to enhance product displays.
- Assisted customers in locating items within the store when requested.
Security Supervisor Corporal
Chumash Casino
Santa Ynez, California
03.2008 - 12.2012
- Supervised security team to ensure safety and compliance across casino premises.
- Conducted regular training sessions for staff on emergency response procedures.
- Collaborated with law enforcement for incident reporting and investigations.
- Responded promptly to incidents, coordinating with emergency services as needed.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA06-1996
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff training
- Store promotions
- Team leadership
- Effective communication
- Time management
- Customer engagement
- Task delegation
- Employee training
Certification
- Forklift Certification
- Food Handlers Certification
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Grocery Team Leader
Whole Foods Market
02.2018 - Current
Grocery Supervisor
New Frontiers Natural Marketplace
01.2013 - 02.2018
Security Supervisor Corporal
Chumash Casino
03.2008 - 12.2012
High School Diploma -
Santa Maria High School
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