Victor Egenti
Minneapolis,MN
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Current student with exceptional technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly and apply them effectively.
Outgoing student pursuing flexible employment with weekend shift options.
Overview
1
1
year of professional experience
Work History
Sales Associate
Rainbow Shops
Brooklyn Center , MN
10.2023 - Current
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Assisted with product display, increasing product sales
- Demonstrated product features and benefits for customers' needs.
- Provided costumers with relevant and transparent store and product information.
- Demonstrated an ability to work effectively with multiple coworkers.
- Assisted with putting out shipment leading to an increase in sales for newer products.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Prior Lake High School
Savage, MN05-2023
Associate of Science - Engineering Broad Field
Normandale Community College
Minneapolis, MNSkills
- Payment Processing
- Sales Development
- Product Sales
- Order Processing
- Customer Needs Assessment
- Retail loss prevention
- Retail Store Operations
- Cash Handling Accuracy
- Sales expertise
- Dispute Mediation
- Display Setup
- Service-oriented
- Teamwork and Collaboration
- Cash Register Operation
- Flexible Schedule
- Client Service
- Problem-Solving
- Stocking and Receiving
- Relationship Building
- Reading comprehension skills
- Written and oral communication skills
- Merchandise Display
- Exceptional customer service
- Excellent communication skills
Timeline
Sales Associate
Rainbow Shops
10.2023 - Current
High School Diploma -
Prior Lake High School
Associate of Science - Engineering Broad Field
Normandale Community College