Victor Encinas

• Established strong client relationships through excellent communication and consultation skills to secure long-term contracts.
• Achieved 155% to goal for new acquisitions with total of $2MM+ in direct billed business (182% to goal) in 2019.
• Collaborated with cross-functional teams to ensure seamless execution of complex projects while meeting all stakeholders'' expectations.
• Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
• Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within organization.
• Mentored junior consultants, fostering professional development and sharing industry expertise.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Collected, arranged, and input information into database system.
• Outbound calls to existing merchants
• Providing solutions to clients for expansion, consolidation or cash flow needs for businesses
• Collecting and reviewing financials, tax returns, Processor statements, P & L statements
• Verifying active business
• Follow up and execution on deals in pipeline
• Ensure funding for clients
• Achieving and exceeding Sales Goals
• Processing Business Loans, PPP loans and Working Capital Terms, Line of Credit
• Maintain Compliance

• Collaborated with clients to develop strategic plans, setting clear goals and milestones for success.
• Achieved 100% to goal for new acquisitions with total of $4.5MM+ in direct billed business, (150% to goal) in 2019.
• Facilitated workshops on various business topics including leadership development, customer service excellence, and team building.
• Addressed regulatory compliance concerns by staying abreast of industry standards and guiding clients accordingly.
• Mentored and trained small business owners on best practices, contributing to their long-term success.
• Utilize target lists to make outbound cold calls to small business owners to consult, educate, and influence American Express Business Products based on their needs
• Maintain high levels of product, regulatory and compliance knowledge through continuous learning to link product features and benefits to client value.

• Consulted online products, hosting and marketing strategies to help customers improve their online business.
• Consistently grew sales metrics since began work with GoDaddy and scored in top sales tier in last year.
• Have met and exceeded all minimum performance requirements. In top 5% of sales department.
• Have won product sales contests including contests for specific product sales, product quantity and dollar amounts.
• Made minimum of 40 calls per day, consulting and selling online internet service products, hosting and marketing tools to help customers improve their online business.

Financial Coach, Sales, Blog Designer, Blogger, e~Newsletter Writer, Social Media Coordinator, Radio Program Host