Dynamic manager with a proven track record at Italiano's Pizza, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and communication. Achieved optimal financial performance by managing budgets and improving marketing strategies, fostering growth and engagement among team members while ensuring a safe work environment.
Hi, I’m
Victor Escobar
Riverside,CA
Summary
Overview
20
years of professional experience
Work History
Eco Gen Recycling Center
Manager
03.2016 - 12.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Italiano's Pizza
Manager
03.2005 - 06.2016
Job overview
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Education
Thomas Jefferson, El Salvador
from High School
2002
University Overview
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Professional Working
Sp
Full Professional
Timeline
Manager
Eco Gen Recycling Center
03.2016 - 12.2024
Manager
Italiano's Pizza
03.2005 - 06.2016
Thomas Jefferson,
from High School
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