Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Victor Gallegos

Frederick ,MD

Summary

Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

11
11
years of professional experience

Work History

General Manager

Bender On Llano
Clovis , New Mexico
01.2018 - 03.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Designed modern employee recognition program which boosted productivity and improved morale.

Marketing Coordinator

Fueled Auto
Clovis, NM
02.2015 - 10.2018
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Answered general marketing department inquiries by email, phone and mail.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
  • Tracked and reported on marketing campaign responses.
  • Planned and executed internal and external marketing events.
  • Coordinated creation and deployment of videos, social media posts and other marketing collateral.
  • Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Managed team calendars and scheduled events for multiple staff members.
  • Planned trade shows and vendor fairs for clients and partners to attend.
  • Revitalized web content and social media profiles with new and interesting content.
  • Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
  • Diversified and enhanced website pages and social media platforms to boost reach.
  • Organized logistics for marketing and proposal strategy meetings.
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Worked with vendors to complete projects according to schedule and specifications.
  • Supervised interns in social media post development and online copywriting.

Forklift Operator

South West Cheese
Clovis , NM
12.2010 - 06.2012
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Packed items into appropriate containers for shipment.
  • Communicated with floor managers to determine merchandise placement.
  • Boosted team performance by moving materials with forklifts, cranes and other equipment.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.

Dairy Farm Worker

Greenfield Park Dairy
Portales, NM
08.2008 - 10.2010
  • Milked 2200 cows using milking machinery.
  • Completed general maintenance duties such as washing line and cleaning area.
  • Kept up to date with new farm technology to make farm more environmentally sustainable.
  • Maintained farm equipment and vehicles.
  • Kept stock healthy with adequate food, water and open space.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Cleaned stalls, pens, and equipment using scraper or flat blade tools for optimal health of herferd animals.
  • Observed animals and notified [Job title] of signs of illness.
  • Rotated animals between grazing areas to provide enough access to food.
  • Took care of stock needs.
  • Used tractors, trucks, trailers, forklifts and various attachments to transport animals, feed and supplies necessary for smooth and efficient farm operations.

Education

High School Diploma -

Clovis High School
Clovis, NM
05.2003

Skills

  • Business Leadership
  • Policy Development and Enforcement
  • Department Oversight
  • Mathematical Calculation and Reasoning
  • Hiring and Onboarding
  • Problem Anticipation and Resolution
  • Human Resources Oversight
  • Originality and Creativity
  • Management Training
  • Program Development
  • Supervision and Training
  • Profit and Loss Control
  • Advertising Campaign Development
  • Accounts Payable and Accounts Receivable
  • Heavy Labor
  • Managing Laborers
  • Morale Improvements
  • Farm Machinery
  • Inventory Tracking and Management
  • Food Safety and Quality
  • Desktops, Laptops and Mobile Devices
  • Money Handling

Timeline

General Manager

Bender On Llano
01.2018 - 03.2022

Marketing Coordinator

Fueled Auto
02.2015 - 10.2018

Forklift Operator

South West Cheese
12.2010 - 06.2012

Dairy Farm Worker

Greenfield Park Dairy
08.2008 - 10.2010

High School Diploma -

Clovis High School

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Victor Gallegos