Victor Garcia
Alexandria,VA
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Guiter Srl and Priority One Services. Excelled in fostering employee growth, achieving a notable increase in sales and customer satisfaction. Skilled in bilingual communication and efficient multi-tasking, I drive results through strategic training and development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
General Manager
Guiter Srl
04.2010 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Acuatic Specialist - Animal Care Take Care
Priority One Services
02.2008 - 10.2009
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
No Degree - Organizational Leadership
Cristoforo Leadership Course
Cochabamba - Bolivia 11.2022
Bachelor of Science - Bachelor of Legal And Political Sciences
UNIVERSIDAD MAYOR DE SAN SIMON
Cochabamba - Bolivia 11.2018
Certified Professional Coach - Life Coach Integral
American Academy of Coaching And Training
Miami 03.2018
Master of Science - Nutrition
Universidad Complutense De Madrid
Madrid- Sapin 09.1998
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and coaching
- Team Leadership
- Training and Development
- Staff Supervision
- Employee Scheduling
- Bilingual
- Effective leader
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
General Manager
Guiter Srl
04.2010 - 05.2024
Acuatic Specialist - Animal Care Take Care
Priority One Services
02.2008 - 10.2009
No Degree - Organizational Leadership
Cristoforo Leadership Course
Bachelor of Science - Bachelor of Legal And Political Sciences
UNIVERSIDAD MAYOR DE SAN SIMON
Certified Professional Coach - Life Coach Integral
American Academy of Coaching And Training
Master of Science - Nutrition
Universidad Complutense De Madrid
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