Victor Gonzales
Spring Valley,CA
Summary
Diligent Security professional with 23 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Surveillance Officer
Jamul Casino
02.2024 - Current
- Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
- Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
- Ensured compliance with company policies and procedures through consistent monitoring and enforcement of rules among employees and visitors.
- Safeguarded company assets from theft or damage by meticulously observing all areas requiring protection.
- Enhanced overall situational awareness by effectively utilizing surveillance equipment, such as cameras and access control systems.
- Maintained strict confidentiality of sensitive information acquired during surveillance operations, protecting the privacy and security of employees and patrons.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Used electronic surveillance cameras to watch tables and other gambling activities on gaming floor, tracking suspicious activities and documenting identified violations.
- Reviewed video surveillance footage.
- Reviewed live and archived video surveillance footage for investigative purposes.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Monitored gambling activities for compliance with state and local regulations.
Airport Traffic Officer
San Diego Reigonal Airport Authority
08.2023 - 02.2024
- Improved traffic flow by analyzing and adjusting signal timings at busy intersections.
- Enhanced road safety through regular patrolling, identifying hazards, and coordinating with maintenance teams for prompt repairs.
- Reduced accident rates by enforcing traffic laws and issuing citations when necessary for speeding, reckless driving, and other violations.
- Assisted in the timely resolution of traffic collisions by conducting on-scene investigations and providing accurate reports to involved parties.
- Maintained up-to-date knowledge of relevant legislation, regulations, policies, and procedures to effectively enforce compliance among road users.
- Served as a reliable resource for the public by addressing inquiries regarding local traffic laws, parking regulations, and directions to destinations within the jurisdictional area.
- Offered exceptional customer service while interacting with motorists seeking assistance or information pertaining to their rights as drivers or passengers in various situations involving vehicle operation or parking restrictions.
Park Ranger / Dispatcher / Training Officer
San Diego Zoo Safari Park
08.2013 - 06.2023
- Seasoned Daily Field Patrol Officer
- Training Officer, Dispatcher.Maintains the safety of Guest, Animals and Property
- Skilled in CCTV Training
- Writing Reports, CPR trained, have experience as a Relief Lead with in the department.
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
- Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
- Participated in ongoing training sessions to refine skills in first aid, basic firefighting procedures, and more.
- Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
- Trained new park rangers and team members in all operations and policies while offering mentorship and assistance with duties.
- Directed incoming and outgoing traffic during special events and identified available parking areas for drivers.
Security Officer
Barona Resort & Casino
05.2003 - 12.2012
- Security Patrol inside and outside of Casino Property
- Did Personal Escorts as needed for guest or vendor to locations or personal vehicles.In house escort with employee when money is transferred or moved to different areas
- Patrol Tribal Land if needed to reasoned to medical aide, guest assist with lock outs, changing of tires assistance
- Also trained a dispatcher and knowledge of CCTV.
Education
Some College - Computer Networking
Southwestern Community College District
Chula Vista, CA12.1999
High School Diploma -
Sweetwater Union High School
National City, CA06.1996
Skills
- CCTV
- Security
- Loss Prevention
- Surveillance
- Typing
- Troubleshooting
- Reporting skills
- Documentation skills
- Public Safety Awareness
- Audio Monitoring
- Incident Reporting
Certification
- CPR/AED, 10/01/20, 02/01/22, CPR and AED trained and certificated
- Pepper Spray / Mace Certified, 07/01/13, Present, Pepper Spray and Certified
- Licensed BSI Security Active Guard Card
Awards
Star Performer Adward, 06/01/17
Languages
Spanish
Limited Working
Timeline
Surveillance Officer
Jamul Casino
02.2024 - Current
Airport Traffic Officer
San Diego Reigonal Airport Authority
08.2023 - 02.2024
Park Ranger / Dispatcher / Training Officer
San Diego Zoo Safari Park
08.2013 - 06.2023
Security Officer
Barona Resort & Casino
05.2003 - 12.2012
Some College - Computer Networking
Southwestern Community College District
High School Diploma -
Sweetwater Union High School
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