Victor Gonzales
Taos
Summary
I would like to obtain employment that provides me with a comfortable, efficient and productive work environment where i may utilize my unique skills and abilities with potential room for growth. I bring a professional and friendly approach to every situation. My work habits are dedicated to the overall success of any establishment. I work as a strong upper link with consistent communication and organized records.
Overview
8
8
years of professional experience
Work History
Team Member
Mary Janes Home Cooking
02.2024 - Current
- Assisted in food preparation and cooking processes, ensuring adherence to safety standards.
- Maintained cleanliness and organization of kitchen and dining areas for optimal guest experience.
- Collaborated with team members to deliver timely service during peak hours.
- Adapted quickly to changing menu items and special requests from customers.
- Engaged with customers to provide information about menu options and address inquiries.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Shift Manager
Ziggys Frozen Yogurt
01.2020 - 06.2023
- Supervised daily operations, ensuring staff adherence to food safety and hygiene standards.
- Trained and mentored new team members, enhancing service quality and operational efficiency.
- Resolved customer complaints effectively, improving satisfaction and fostering repeat business.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Housekeeper
Sagebrush Inn & Suites
05.2018 - 10.2020
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning chemicals safely according to established protocols.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
GED -
UNM
Taos, NMSkills
- Teamwork
- Customer service
- Time-management
- Multi-tasking
- Bi-lingual (spanish)
- Detail Oriented
Timeline
Team Member
Mary Janes Home Cooking
02.2024 - Current
Shift Manager
Ziggys Frozen Yogurt
01.2020 - 06.2023
Housekeeper
Sagebrush Inn & Suites
05.2018 - 10.2020
GED -
UNM