Victor Gonzalez
Saint Petersburg,FL
Summary
Experienced in working closely with multicultural background communities. Experience in ORR Unaccompanied minor program. Have been working as professor for more than seven years. Successfully completed internship with Florida State Representative. Excellent Customer Service background. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
13
13
years of professional experience
Work History
Case Manager
Urban Strategies
10.2021 - 10.2023
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
Poll Worker Assistant Clerk
Pinellas County Supervisor Of Election
01.2012 - 08.2021
- Prepared relevant SRM documents in conformance with Safety Management System (SMS) order.
- Worked with Supervisor of Election to resolve voting process problems, improve operations and provide exceptional customer service.
- Worked with customers to understand requirements and provide exceptional service.
- Managed quality assurance program including on site evaluations, internal audits.
- Received training and certification from County Supervisor of Elections to represent brand and current election laws.
Spanish Teacher
Wyzant Tutoring Teaching & Coaching
01.2011 - 08.2021
- Devised and implemented course instructional plans to teach Spanish students about writing, reading and conversational while meeting or exceeding district standards.
- Inspired academic success based on belief that all students can achieve excellence, regardless of background.
- Utilized curriculum which reflected diverse educational, cultural and linguistic background of student body.
- Selected and requisitioned appropriate books and instructional aids to complement lesson plans.
- Assessed students' strengths and weaknesses regularly to provide appropriate methods for addressing learning needs.
- Administered standardized tests in accordance with individual needs.
- Planned and executed activities to promote vocabulary, grammar and conversational development.
- Created new lesson plans based on students objectives.
Valet Parking Attendant
Courtesy Valet Complete Parking Solutions
08.2016 - 03.2019
- Moved cars around lot to ensure space efficiency.
- Reported unlawful parking jobs.
- Parked and retrieved cars according to customer needs.
- Answered questions and provided information about Downtown events and policy when utilizing service
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to customer requests efficiently and with knowledgeable assistance.
Research Interviewer
Nielsen Media Research
08.2014 - 10.2017
- Conducted interviews with participants to assess eligibility.
- Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
- Leveraged highly effective communication and active listening skills to work effectively scientists of diverse backgrounds and accomplish common research goals.
- Maintain study survey confidentiality.
- Follow strict screen directions.
- Gathering accurate data from surveyees.
Education
Bachelor of Science - Public Affairs And Public Policy Analysis
St Petersburg College
St. Petersburg, FL2019
Bachelor of Arts - Comminications
Universidad Externado De Colombia
Bogota, Colombia1998
Skills
- Independent worker
- Resourceful and reliable worker
- Fast and efficient service worker
- Polling
- Social Media knowledge
- Critical thinking
- Power Point
- Word
- Bilingual English-Spanish
- Fast Learner
- Cash Register
- Multi Task
- Social Work
- Family Reunification
Hobbies
Marathon and Triathlons participant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Case Manager
Urban Strategies
10.2021 - 10.2023
Valet Parking Attendant
Courtesy Valet Complete Parking Solutions
08.2016 - 03.2019
Research Interviewer
Nielsen Media Research
08.2014 - 10.2017
Poll Worker Assistant Clerk
Pinellas County Supervisor Of Election
01.2012 - 08.2021
Spanish Teacher
Wyzant Tutoring Teaching & Coaching
01.2011 - 08.2021
Bachelor of Science - Public Affairs And Public Policy Analysis
St Petersburg College
Bachelor of Arts - Comminications
Universidad Externado De Colombia
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