Victor Granizo
Astoria,NY
Overview
19
19
years of professional experience
Work History
Entrepreneur
VG COURIER
Astoria, NY
03.2012 - Current
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Responded quickly to emergency situations requiring immediate action.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Assessed size, weight, and special handling requirements of each package.
- Provided excellent customer service by answering questions about delivery status.
- Collected payments from customers upon delivery of goods as required.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Reported any accidents or incidents involving self or others immediately following incident.
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
- Quickly responded to customer inquiries to improve business relationships.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Communicated with dispatchers, management and colleagues to form lasting partnerships.
Accounting Assistant
KPMG Global Services
GUAYAQUIL, Ecuador
03.2011 - 03.2012
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Coded invoices to maintain organized and accurate records.
Food Delivery Driver
Melt Shop
New York, NY
06.2010 - 12.2010
- Followed all safety protocols while driving.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Answered customer inquiries regarding menu items, prices and availability.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Food Delivery Driver
Meze Grill
New York, NY
10.2005 - 05.2010
- Followed all safety protocols while driving.
- Answered customer inquiries regarding menu items, prices and availability.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Complied with company policies related to safe driving practices and procedures.
Education
Associate of Science - Computer Operations
Fiorello H Laguardia High School
New York, NY06-2008
Associate of Applied Science - System Engeniier
University of Guayaquil
GuayaquilSkills
- Dispatch Collaboration
- Attention to Detail
- Package Delivery and Pick-up
- Smartphone Usage
- GPS Navigation
- Delivery and pickup
- Working Independently
- Performance Improvement
- Clean Driving Record
- Problem-Solving
- Valid Driver's License
- Route Planning
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
- Quick learning
- Teamwork and individual
- Improve my knowledge every day
Accomplishments
- Graduated at LaGuardia Community College
- Graduated at Newcomers High School
- Currently studding Systems Engineer
Timeline
Entrepreneur
VG COURIER
03.2012 - Current
Accounting Assistant
KPMG Global Services
03.2011 - 03.2012
Food Delivery Driver
Melt Shop
06.2010 - 12.2010
Food Delivery Driver
Meze Grill
10.2005 - 05.2010
Associate of Science - Computer Operations
Fiorello H Laguardia High School
Associate of Applied Science - System Engeniier
University of Guayaquil