Victor Gregory
820 W Tower St Pierceton,IN
Summary
Detail-oriented Construction Coordinator adept in project compliance, resource management, and contractor communication. Proven track record of effectively resolving issues, maintaining project timelines and upholding quality standards.
Overview
10
10
years of professional experience
Work History
Construction Coordinator
Mediacom Communications
Kendallville , IN
01.2023 - Current
- Conducted detailed surveys on proposed project sites to determine optimal installation locations for telecom systems.
- Coordinated construction projects ensuring compliance with company standards and regulations.
- Managed materials, resources, and scheduling for efficient project execution.
- Communicated with contractors and various departments to achieve project completion.
- Prepared and maintained documentation related to construction activities and progress.
- Participated in meetings regarding project status updates, and any potential risks that may impact timeline or budget targets.
- Reported project progress, site problems and labor status to supervisors.
- Inspected projects to determine the quality of work and any need for corrections to meet project standards.
Broadband Technician
Mediacom Communications
North Webster, IN
11.2020 - 01.2023
- Installed, maintained, and inspected equipment utilizing ladders to access to telecom systems.
- Connected components by running coax to cable systems throughout customers properties.
- Diagnosed malfunctioning telecommunications equipment through component testing.
- Conducted training for new broadband technicians aligned with company standards.
- Assured proper functionality of repaired or updated equipment through rigorous testing.
- Informed customers about equipment features and specifications during installations.
- Presented demonstrations of equipment use, resolving customer inquiries and concerns.
- Displayed extensive knowledge of industry equipment and technologies.
IT Help Desk Technician
Manchester University
North Manchester, IN
08.2017 - 08.2019
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
IT Technician Intern
Whitko Community Schools
South Whitley, IN
04.2016 - 06.2017
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Conducted preventive and general maintenance on Desktops, Laptops and Tablets.
- Disassembled machines and equipment to inspect, diagnose and repair issues.
Education
Some College (No Degree) - Computer Software and Media Applications
Manchester University
North Manchester, INSkills
- Customer service and support
- Team collaboration
- Project management
- Construction compliance
- Site inspection
- Telecom installation
- Effective communication
- Microsoft Office proficiency
- Active listening
- Technical skills
- Training and development
- Customer complaint resolution
- Product knowledge
- Time management
- Complete estimates
- Service troubleshooting
- Safety awareness
- Network troubleshooting
Timeline
Construction Coordinator
Mediacom Communications
01.2023 - Current
Broadband Technician
Mediacom Communications
11.2020 - 01.2023
IT Help Desk Technician
Manchester University
08.2017 - 08.2019
IT Technician Intern
Whitko Community Schools
04.2016 - 06.2017
Some College (No Degree) - Computer Software and Media Applications
Manchester University
Similar Profiles
Steve WalterSteve Walter
Warehouse Supervisor at Mediacom CommunicationsWarehouse Supervisor at Mediacom Communications
Barbara WeilerBarbara Weiler
Associate 4- Adminstration for Sales and Retention at Mediacom CommunicationsAssociate 4- Adminstration for Sales and Retention at Mediacom Communications
Daniel CopelandDaniel Copeland
Warehouse Manager at Mediacom CommunicationsWarehouse Manager at Mediacom Communications
Gary KnappGary Knapp
Operator at SABIC Innovative Plastics, GE PlasticsOperator at SABIC Innovative Plastics, GE Plastics
Samy AhmedSamy Ahmed
• Senior Projects Manager • Projec Manager at Universal Contracting Company (UNICO)• Senior Projects Manager • Projec Manager at Universal Contracting Company (UNICO)