Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Victor Guerrero Melendez

Silver Spring,MD

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Shift Manager

Starbucks
Rockville, MD
04.2022 - Current
  • Maintained company standards and compliance requirements for operations.
  • Helped employees accomplish tasks during peak periods.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Delegated tasks to employees and monitored activities and task completion.

To-Go Server

Cheesecake Factory Inc
Bethesda, DC
04.2020 - 08.2022
  • Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.
  • Collaborated with team to deliver timely service of items.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Associate of Arts - Music

Montgomery College
Rockville, MD
06-2024

Associate of Arts - Information Technology

Arizona State University
Tempe, AZ

Skills

  • Equipment Troubleshooting
  • Staff Development
  • Team Development
  • Safety Compliance
  • Inventory Control
  • Quality Assurance
  • Energetic and Enthusiastic
  • Cash Handling
  • Process Improvements
  • Relationship Building

Affiliations

  • I enjoy spending free time either going to the gym or spending time with the people I care about.
  • Music is a hobby of mine that will always mean a lot to me

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Shift Manager

Starbucks
04.2022 - Current

To-Go Server

Cheesecake Factory Inc
04.2020 - 08.2022

Associate of Arts - Music

Montgomery College

Associate of Arts - Information Technology

Arizona State University
Victor Guerrero Melendez