Victor Jones
Fraud Analyst
Saint Augustine,FL
Summary
Fraud Analyst with 6+ years of experience in fraud analysis and financial services, adept at utilizing statistical analysis and risk assessment to enhance fraud prevention. Demonstrates expertise in detecting patterns and improving detection accuracy, contributing to a safer banking environment. Skilled in Linux & SQL programming languages, 6+ years in lieu of Bachelor’s degree, currently attending FSCJ for computer science degree.
Overview
6
6
years of professional experience
Work History
Fraud Analyst
BMO Financial Group
06.2023 - Current
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
- Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
- Proficient in FIS card management software
- Proficiency with Avanti
- Experience with JavaScript & Linux programming languages
Fraud Specialist
Citibank (Citi)
02.2022 - 02.2024
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Maintained detailed records of all detected fraud incidents for future reference and analysis.
- Coordinated with law enforcement on high-profile fraud cases, aiding in apprehension of perpetrators.
- Developed fraud risk assessments for new products, safeguarding against exploitation.
- Team & I prevented a high profile fraud ring from stealing $3 million worth of customer private information
- Given more responsibility of training new hires after supervisor observed team proficiency with Avanti & Linux & after hour assistance
Supervisor
MCI Careers
03.2021 - 08.2023
- Led team of agents, ensuring accurate attendance and timekeeping
- Managed financial operations with precision, utilizing Excel
- Enhanced team productivity through effective supervision
- Streamlined processes, resulting in improved efficiency
- Fostered a collaborative work environment for optimal performance
- Optimize agent performance through strategic supervision
- Implement robust attendance tracking and financial controls, driving operational excellence
Sales Representative
Eliot Management Group
06.2020 - 03.2021
- A lot of cold calling and it gets boring rather fast
Sales Representative
RDU Executives
01.2021 - 02.2021
- Selling AT&T products in different neighborhoods
- Meet certain averages at the end of each workday
Investment Associate
U.S ARMY
01.2019 - 03.2020
- Conducted detailed property market analysis to identify profitable investment opportunities
- Developed comprehensive scopes for fix and flip projects, ensuring project alignment with goals
- Initiated and maintained strategic partnerships through effective cold calling to contractors and realtors
Education
Associate - Computer And Information Sciences
FSCJ
Jacksonville, FL01.2025
Cybersecurity certification -
University of Central Florida
Orlando, florida09.2023
High school diploma -
Frank H. Peterson Academies
Jacksonville, FL06.2018
Skills
- Microsoft Office
- Zoom
- Attention to detail
- Excel
- Customer Service
- Management
- Market Research
- Market Analysis
- JavaScript
- Statistical Analysis
- Risk Assessment
- Database Management
- SQL
- Linux
- Python
Hobbies and Interests
- I love to travel
- Go to the gym
- Cook a wide variety of food
Timeline
Fraud Analyst
BMO Financial Group
06.2023 - Current
Fraud Specialist
Citibank (Citi)
02.2022 - 02.2024
Supervisor
MCI Careers
03.2021 - 08.2023
Sales Representative
RDU Executives
01.2021 - 02.2021
Sales Representative
Eliot Management Group
06.2020 - 03.2021
Investment Associate
U.S ARMY
01.2019 - 03.2020
Cybersecurity certification -
University of Central Florida
High school diploma -
Frank H. Peterson Academies
Associate - Computer And Information Sciences
FSCJ
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