Victor Jordan
Denver,CO
Summary
Highly motivated, growth-orientated individual with exceptional warrior spirit. Proven dedicated and building legendary hospitality and culture to the work environment. Strong desire to take on new challenges. With strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
16
16
years of professional experience
Work History
Ramp Operations Supervisor
Southwest Airlines
Denver
10.2021 - Current
- Provide leadership and oversight of a work area and front-line employees in an operational environment
- Serve as a subject matter expert on safety, service and procedures
- Managed regular upkeep and accessibility of all equipment, including GSE
- Achieving or surpassing performance targets by making informed decisions, managing gate control for flights, and overseeing training compliance of Agents
- Focus on leading and developing the skills of front-line employees
- Create and enforce safety protocols to prevent accidents and injuries
- Coordinated with all Departments to ensure on-time performance of the Station and consistently reported status updates to leaders and employees
- Identify issues and engage in structured problem solving to assist front-line employees in accomplishing work
- Forecast operational situations to drive performance processes, monitor key metrics and hold responsible parties accountable for results
- Review and ensure accuracy in delay coding
- Ensured efficient management of labor contracts and agreements to minimize disputes
- Executed tasks assigned by management in alignment with company policies.
Operations Supervisor
FedEx Freight
Denver
05.2019 - 09.2021
Logistics Supervisor
US Army Logistics Department
Fort Campbell, KY
05.2008 - 06.2019
Education
SGT/E5 -
US Army
07.2019
Skills
- Operational Efficiency
- Safety Management
- Problem-Solving
- Microsoft Office
- Supervision and leadership
- Teamwork and Collaboration
Timeline
Ramp Operations Supervisor
Southwest Airlines
10.2021 - Current
Operations Supervisor
FedEx Freight
05.2019 - 09.2021
Logistics Supervisor
US Army Logistics Department
05.2008 - 06.2019
SGT/E5 -
US Army
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