Ambriel Mickles
Conway,AR
Summary
Equable, Effervescent, Pragmatic individual who excels in team building, and leadership roles. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ramp Operations Supervisor
Envoy Air
11.2022 - Current
- Handling Operations and Irregular Operations
- Training Agents on proper ramp policies
- Communication between dispatch, fueling, and loading crews
- Ground Security Coordinator
- Aircraft Movement Trainer
- Brake ride/APU certified trainer on Envoy ERJ 170/175 aircraft
- Brake ride/APU certified Trainer on Republic ERJ 170/175 aircraft
- Brake ride/APU certified Trainer on Air Wisconsin CRJ209 aircraft.
Ramp Agent
Envoy Air
01.2021 - 11.2022
- Marshaling various aircraft into the gate areas
- Loading and unloading aircraft
- Wing-walking aircraft safely from gate areas
- Lifting small medium and large luggage up to 90 pounds or more
- Trained to push/taxi planes away from the gate
- Running station operations during assigned shifts.
Packer
Uhaul Fulfillment Center
10.2020 - 01.2021
- Packing large orders for local and national store distribution
- Cleaning and sanitizing work station
- Stocking and restocking boxes and packing items.
Packer/Unloader
Amazon
06.2020 - 09.2020
- Packaging outbound orders for customers
- Unloading incoming trailers and loading pallets with boxes
- Lifting up to 75 pounds in packages.
Cook/Prep
UAMS Hospital
10.2017 - 06.2020
- Various fresh food prep
- Daily station cleaning and date keeping
- On time meal preps
- Record keeping of products used and not used daily
- Prepping desserts for retail and patient use
- Following recipes and proofing requirements.
Bakery Associate
Walmart
02.2016 - 08.2018
- Inventory counts
- Sales floor stocking
- Culling work stations
- Following daily production sheets
- Correctly proofing and prepping daily bread products.
Education
Certificate - Veterinary Technology
Heritage College
Little Rock, AR01.2015
High School Diploma - Advanced Placement Studies
Wilbur D. Mills University Studies High School
Little Rock, AR01.2010
Skills
- Stocking
- Customer Service Skills
- Computer Skills
- Cooking
- Front Desk
- Time Management
- Communication skills
- Baggage handling
- Operational Efficiency
- Safety Management
- Technical knowledge
- Team Leadership
- Flexible Schedule
- Aviation regulations
- Baggage Management
- Heavy Lifting
- Live Cargo Handling
- Problem-Solving
- Safety Procedures
Cash Handling
- Workload Management
- Ramp service
- New Agent Training
- Crew Operation Improvement
- Dependable and Responsible
- Vehicle operation
- Loading and unloading
- Customer Service
- Inquiry response
- Hazardous Materials Handling
- Cargo Handling
- Freight Handling
- Safety Procedures Compliance
- Quality Control
- Ramp Security
- Aircraft Tug Operation
- Baggage Service Collaboration
- Ground Support Services
- Aviation and transportation
Certification
Food Handler Certification
Additional Information
References Upon Request
Timeline
Ramp Operations Supervisor
Envoy Air
11.2022 - Current
Ramp Agent
Envoy Air
01.2021 - 11.2022
Packer
Uhaul Fulfillment Center
10.2020 - 01.2021
Packer/Unloader
Amazon
06.2020 - 09.2020
Cook/Prep
UAMS Hospital
10.2017 - 06.2020
Bakery Associate
Walmart
02.2016 - 08.2018
Certificate - Veterinary Technology
Heritage College
High School Diploma - Advanced Placement Studies
Wilbur D. Mills University Studies High School