Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaylin Tolliver

Jacksonville,FL

Summary

Dedicated Ramp Operations Supervisor experienced in safety compliance and team coordination. Enhanced operational efficiency by mentoring staff and optimizing ground activities, ensuring timely aircraft turnaround and effective communication with flight crews. Focused on maintaining high safety standards while streamlining workflows to maximize efficiency and reduce costs.

Overview

1
1
Certificate
9
9
years of professional experience
2020
2020
years of post-secondary education

Work History

Ramp operations supervisor

PrimeFlight Aviation
Jacksonville, USA
07.2020 - Current

Supervised customer service and ramp operations, enhancing daily operational efficiency.

Supervised ground crew to maintain safety and operational standards.

  • Coordinated ramp activities, achieving timely aircraft turnaround.
  • Supervised safe and efficient loading and unloading of cargo and baggage on and off aircraft.
  • Promoted a culture of safety to protect staff and passengers during operations.
  • Implemented new strategies to improve efficiency and reduce costs associated with ramp operations.
  • Ensured compliance with FAA regulations regarding ground handling activities.
  • Ensured compliance with federal regulations in all operations activities.
  • Developed procedures for handling hazardous materials on the ramp.
  • Communicated with flight crews to facilitate loading and unloading processes.
  • Monitored weather conditions to adjust operational plans accordingly.
  • Breaking bag jams so the passengers' luggage will make the flight.
  • Reviewed inventory levels of supplies used in daily operations such as fuel, de-icing fluids.
  • Developed staffing plans to meet operational needs while maintaining cost effectiveness.
  • Coordinated with vendors for materials needed for ramp operations.
  • Provided technical guidance to junior staff members regarding aircraft servicing tasks.
  • Control room operator oversees all areas making sure everything runs smoothly at all times I also run a very safe and smooth ramp operation for Sun country and frontier airlines.

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
Jacksonville, USA
10.2019 - 10.2020
  • Moved pallets efficiently in warehouse, scanning package keeping everything organized.
  • Operated material handling equipment to transport goods within the fulfillment center.
  • Managed inventory by organizing and labeling products in designated storage areas.
  • Conducted quality checks on incoming and outgoing packages for accuracy.

Guest Specialist /shift manager

Captain D's
Jacksonville, USA
11.2017 - 06.2019
  • Processed customer transactions efficiently, ensuring accurate handling of cash and maintaining a positive shopping experience.
  • Prepared meals in kitchen
  • Cashier
  • Trained new hires on operational procedures and customer service standards, enhancing team readiness.
  • Maintenance

Education

High School Diploma -

First Coast High School
Jacksonville, FL

Skills

  • Aviation operations
  • Ground crew supervision
  • Safety management
  • Aircraft servicing
  • Hazardous materials handling
  • Logistics coordination
  • Team leadership
  • Serving

Certification

Forklift Certification

Timeline

Ramp operations supervisor

PrimeFlight Aviation
07.2020 - Current

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
10.2019 - 10.2020

Guest Specialist /shift manager

Captain D's
11.2017 - 06.2019

High School Diploma -

First Coast High School
Jaylin Tolliver