Summary
Overview
Work History
Education
Skills
Timeline
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Victor Kopchia

Valrico,FL

Summary

University of South Florida Graduate with specialization in econometrics and quantitative economics. Skilled in working under pressure, adapting to new situations and challenges to best enhance the organizational brand. Looking to utilize my skills & experience to find a career in the finance industry.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Publix
Brandon, FL
03.2023 - Current
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Tutor / Exam Prep Teacher

Huntington Learning Center
Bloomingdale, FL, FL
01.2023 - Current
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Worked with High School Students to prepare them for SAT & ACT national exams, with a 80% success rate in terms of score increase.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Assisted students in finding useful study methods such as homework assignments, resources from khan academies, as well as relevant prep exams to enhance academic performance.

Stocking Clerk

Walmart
Brandon, FL
12.2019 - 11.2022
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

Bachelor of Science - Econometrics and Quantitative Economics

University of South Florida
Tampa, FL
05.2023

Skills

  • Relationship Building
  • Effective Listening
  • RATS / R Studios Software
  • Cash Management
  • Problem Solving
  • Attention to Detail
  • Recordkeeping and Documentation
  • Customer Service-Oriented

Timeline

Customer Service Representative

Publix
03.2023 - Current

Tutor / Exam Prep Teacher

Huntington Learning Center
01.2023 - Current

Stocking Clerk

Walmart
12.2019 - 11.2022

Bachelor of Science - Econometrics and Quantitative Economics

University of South Florida

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Victor Kopchia