VICTOR LOPEZ
CULVER CITY,US
Summary
Hospitality professional with 7 years of experience in the restaurant industry, including nearly 4 years working in a Michelin-starred dining environment. Recognized for delivering elevated guest experiences through attentive service, strong hospitality skills, and a deep understanding of fine dining standards. Experienced in bartending, beverage preparation, and creating memorable interactions that enhance customer satisfaction and loyalty.
In addition to hospitality expertise, brings a strong creative background as a photographer, videographer, and editor with experience producing high-quality visual content and social media marketing material. Skilled at helping restaurants strengthen their online presence through engaging content creation, increasing brand visibility, attracting new guests, and driving customer growth. Combines professionalism, creativity, and hospitality knowledge to contribute both to guest experience and business growth.
Overview
7
7
years of professional experience
Work History
Bartender
Gucci Osteria da Massimo Bottura
Beverly Hills, CA
06.2022 - 11.2025
- Experienced in handling high-end glassware, including Baccarat and Zalto glasses
- Balanced attention to drink quality and presentation.
- Operated in a high-traffic environment.
- Ensured the bar area was pristine and appealing.
- Retained positive feedback.
- Submitted accurate orders for bar supply replenishment.
- Fostered long-term customer relationships.
- Focused on specialty cocktails.
- Achieved a Michelin star 3 years in a row
- Organized and managed inventory.
- Crafted personalized beverage recommendations for VIP guests.
- Maintained clean working areas.
- Provided top-tier service.
- Ensured a seamless dining experience for guests.
- Maintained an exceptional level of cleanliness at the bar.
- Handled high-stress situations effectively.
- Maintained friendly and efficient bar operations.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships, and support a positive work environment.
Food Runner/Coffee Barista
Tatel Beverly Hills
Beverly Hills, CA
11.2022 - 03.2024
- Cleared and restocked bar.
- Provided attentive service.
- Maintained friendly and efficient bar operations.
- Managed multiple private events.
- Tracked product consumption.
- Maintained an exceptional level of cleanliness at the bar.
- Ensured a seamless dining experience for guests.
- Contributed to seasonal menu redesigns.
- Built relationships with customers.
- Prevented stock shortages.
- Achieved results during peak holiday seasons.
- Organized and replenished supplies at food stations to improve team performance.
- Garnished dishes and delivered items quickly to customers to reduce wait times.
- Provided prompt service to customers in order to maintain high levels of satisfaction.
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options.
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Delivered food to tables, ensuring that each customer received the correct order.
Busser/Lead Barista
Calabra
Santa Monica, CA
12.2021 - 11.2022
- Checked on all tables to refill drinks and respond to requests at appropriate intervals.
- Made a point of emphasizing quick and friendly customer service.
- Double-checked that supplies like linens and trays were in good condition and restocked any items that were running low.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
- Efficiently cleared tables to maintain a high turnover rate and shorten wait times.
- Kept a close eye on customer movements and quickly cleared empty tables to make room for new customers.
- Increased my productivity by working quickly, assisting other bussers, and looking for ways to improve.
- Worked quickly, communicated with other employees, and was always looking for better ways to complete tasks in order to increase productivity and ensure that tables were ready for incoming guests.
Food Runner/Server Assistant
Terra at Eataly L.A.
Los Angeles, CA
05.2021 - 05.2022
- Provided excellent service by creating a warm and welcoming environment.
- Managed food resources, memorized orders, and wrote patrons' food orders on slips in a [Number]-seat restaurant.
- Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions.
- Delivered orders to tables in a timely manner and according to the specifications requested.
- Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.
- Described menu items, special offerings, and wine pairings that were appropriate.
- Helped guests navigate menus by demonstrating a thorough understanding of food, beverages, and ingredients.
- Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options.
- Kept track of food distribution, double-checked special order guidelines, and quickly delivered meals to recipients.
- Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
Busser
The Strand House
Manhattan Beach, CA
01.2021 - 12.2021
- Checked on all tables to refill drinks and respond to requests at appropriate intervals.
- Made a point of emphasizing quick and friendly customer service.
- Double-checked that supplies like linens and trays were in good condition and restocked any items that were running low.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
- Double-checked that all the tables were set up with linens and utensils on their appropriate position.
- Make sure that the table, seat and floor were clean before letting a costumer take a seat.
- Provided smooth and timely service to customers by providing extra silverware, extra napkins, and cleaning spills.
- Followed all health and sanitation rules and regulations.
Food Runner Busser
Gjusta
Los Angeles, CA
09.2019 - 12.2020
- Assisted cashiers with customer payments and order documentation.
- Provided smooth and timely service to customers by providing extra silverware, extra napkins, and cleaning spills.
- Helped customers with take-out orders.
- Worked quickly, communicated with other employees, and was always looking for better ways to complete tasks in order to increase productivity and ensure that tables were ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean.
- Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers.
- Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning.
- Greeted customers and helped them with any questions they had.
- Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low.
- Put in extra hours and assisted other employees during high-volume periods to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships, and support a positive work environment.
- Sanitized and cleaned table, counter, and kitchen surfaces to organize and clean assigned sections.
Food Runner
Gjelina
Los Angeles, CA
01.2019 - 10.2019
- Increased operational efficiency by restocking employee and customer supplies such as ice, condiments, utensils, napkins, trays, and delivery bags during slow periods.
- Cleared tables as soon as the guests had left in order to prepare for the next party.
- Greeted regular customers and maintained relationships with them.
- Organized the dining area based on reservations in order to reduce wait times.
- Promoted efficiency by removing empty dishes, glassware, and silverware to reduce bussing times.
- Sanitized tables and followed proper cleaning procedures to avoid food-borne illnesses.
- Assisted servers with table settings and beverage refills when the restaurant was busy.
- Tasked with washing dishes, glasses, and cutlery when the dishwashing staff became overworked.
Education
High School -
Santa Monica High School
Santa Monica, CA01-2020
Some college (No degree) - Film and Video Production
Santa Monica College
Santa Monica, CASkills
- Multilingual communication (English, Spanish)
- Working smoothly under pressure
- Ability to maintain cleanliness and bar organization
- Ability to work both independently and in teams
- Knowledge of various cocktail techniques (eg, shaking, muddling, stirring)
- Event bartending and large party service
- Customer service excellence
- Stress management and multitasking
- Ability to coordinate with other restaurant staff for cohesive service
- Knowledge of premium spirits and wines
- Social media strategy
- Video editing
- Adobe creative suite
- Social media content campaigns
- Content production
- Social media marketing
- Promotional video
- Creative thinking
- Video creation and editing
- Marketing strategies
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner/Coffee Barista
Tatel Beverly Hills
11.2022 - 03.2024
Bartender
Gucci Osteria da Massimo Bottura
06.2022 - 11.2025
Busser/Lead Barista
Calabra
12.2021 - 11.2022
Food Runner/Server Assistant
Terra at Eataly L.A.
05.2021 - 05.2022
Busser
The Strand House
01.2021 - 12.2021
Food Runner Busser
Gjusta
09.2019 - 12.2020
Food Runner
Gjelina
01.2019 - 10.2019
Some college (No degree) - Film and Video Production
Santa Monica College
High School -
Santa Monica High School