Victor Mejia
Greenville,SC
Summary
Operations and Logistics Leader with 15+ years of experience in warehouse management, international freight, and supply chain optimization. Proven track record of improving operational efficiency, reducing costs, and leading cross-functional teams in fast-paced environments. Experienced in inventory control, vendor negotiation, and regulatory compliance. Seeking to contribute to a large-scale logistics organization by driving performance, safety, and service excellence.
Overview
19
19
years of professional experience
Work History
Asst. Operations Manager – Warehouse & Logistics
NXAL / BMW
Greenville, SC
12.2023 - Current
- Supervised inbound operations handling 140+ shipments daily, improving unloading efficiency by 5% and reducing delays.
- Managed inventory control processes, achieving 98%+ accuracy across cycle counts and reducing discrepancies.
- Ensure proper documentation and filing of vendor packing lists.
- Oversee the preparation and dispatch of outgoing shipments.
- Maintain the physical condition of the warehouse, including layout planning and equipment maintenance.Implement and enforce safety policies and procedures to ensure a safe working environment.
- Coordinate with other departments (e.g., Purchasing, Accounts Payable) to resolve discrepancies and ensure smooth operations.
- Conduct performance evaluations and provide feedback to warehouse staff.
- Assist in the development and implementation of operational policies and procedures.
- Monitor and approve employee time-off requests and timecards.
- Provide regular updates to management on the status of receiving and warehouse operations.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Provided guidance to staff on operational matters, resolving issues as they arise.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Analyzed data to identify areas for improvement in operational performance and costs.
- Conducted regular reviews of existing processes and made recommendations for improvements.
- Organized training sessions for staff members on various aspects of operations management.
- Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
- Collaborated with other teams within the organization to ensure smooth functioning of day-to-day operations.
Wanway Corp.
Business Development Manager (Logistics)
Houston, TX
10.2015 - 12.2023
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Led and managed projects to support logistics efforts and plans.
- Worked collaboratively with customers and staff at various levels.
- Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
- Conducted research on logistics operations and performed literature reviews, interviews and site visits.
- Coordinated with freight forwarders to expedite international shipments.
- Reconciled shipment data between multiple systems to maintain alignment.
- Created and enforced policies and procedures for entire logistics team.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Negotiated contract terms and prices with vendors, suppliers and carriers.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Chartering Manager
Global Shipping Agentes Navieros
Caracas, DC
09.2013 - 10.2015
- Conferred with purchasing, quality and sales to rectify damages and shortages.
- Acted as liaison between freight companies and shippers.
- Reviewed size and weight of packages to verify conformance with service requested.
- Double checked shipments and according to client orders.
- Quoted potential customers on price of freight brokerage.
- Verified loads against shipping papers, noting in writing any overages, shortages or damages.
- Entered shipment details into database.
- Negotiated rates based on current market trends.
- Handle the feeder between VZLA - PTY.
- Lead operations to move oil and gas equipments (pipes) from China to Vzla.
Chartering Manager
VENTANCO
CCS, DC
07.2012 - 09.2013
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Presented and explained work orders to team.
- Identified needs of customers promptly and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Change flag procedures with P and I and authorities.
Operations Assistant
Maritima altair Petromar
CCS, DC
05.2010 - 07.2012
- Organized and filed important company documents, spreadsheets and reports.
- Planned routine operations and special projects under direction of operations manager.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Maintained communication with customer service and dispatch to coordinate deliveries.
- Assisted management in making important decisions by collecting, organizing and modeling data.
- Facilitated work processes for special projects, product promotions and company campaigns.
- Responded to client queries and maintained strong relationships with vendors.
- Offered input on key decisions and strategic plans, evaluating ongoing program data.
- Identified discrepancies to devise and initiate cost-effective solutions.
- Developed and cultivated relationships with club VIPs and respective guests.
Operations Coordinator
Lynx Global Solutions, S.A.
CCS, DC
05.2007 - 07.2010
- Liaised between customers and management to ensure smooth operations delivery.
- Managed daily functions of deskside support, including defining and implementing processes.
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
- Developed relationships and partnerships with business leaders.
- Coordinated and planned strategic solutions in sales and service initiatives.
- Directed daily operations of deskside support business within sales center, including developing and establishing all sales support processes.
- Planned delivery routing, team workflows and promotional initiatives.
- Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
- Cultivated partnerships with business leaders to coordinate and plan strategic solutions in sales and service initiatives.
- Tracked and traced air shipments in order to maintain current status information.
- Discussed detailed port information to importers or exporters.
- Organized destination-specific storage and delivery processes.
- Consulted customs brokers to arrange passage of goods through customs.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Science - Administration Speciality On International Bussine
Universidad Maritima Del Caribe
Catia La Mar - Edo. Vargas12.2006
Skills
Logistics management: Warehouse operations, Freight forwarding and tracking, Supply chain coordination, Leadership and operations
Team supervision; Workforce scheduling, Process improvement
Business analysis: Cost control and budgeting, Vendor negotiation, KPI tracking and reporting, Technical proficiency
Microsoft Office Suite: Inventory / Warehouse Management Systems (SAP/WMS/ERP if applicable)
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Asst. Operations Manager – Warehouse & Logistics
NXAL / BMW
12.2023 - Current
Wanway Corp.
Business Development Manager (Logistics)
10.2015 - 12.2023
Chartering Manager
Global Shipping Agentes Navieros
09.2013 - 10.2015
Chartering Manager
VENTANCO
07.2012 - 09.2013
Operations Assistant
Maritima altair Petromar
05.2010 - 07.2012
Operations Coordinator
Lynx Global Solutions, S.A.
05.2007 - 07.2010
Bachelor of Science - Administration Speciality On International Bussine
Universidad Maritima Del Caribe