VICTOR MORELLI
Austin,TX
Summary
Results-oriented professional with a proven track record in sales, relationship building, and driving business growth. Recognized for exceptional communication skills and ability to establish and nurture partnerships. Eager to leverage expertise in sales, hospitality, and consulting to contribute to the success of inKind's mission.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
NOVA HOSPITALITY
12.2023 - Current
- Implemented innovative beverage menu changes, introducing new cocktails and curated selections, resulting in heightened guest satisfaction and increased sales
- Successfully drove revenue growth by 26% since start date, surpassing previous years' performance through strategic initiatives and targeted marketing efforts
- Spearheaded operations management for a hospitality establishment, overseeing day-to-day activities and optimizing efficiency
- Streamlined processes and procedures to enhance productivity and ensure seamless guest experiences
- Fostered a collaborative and high-performing team environment through effective leadership and communication
- Implemented strategic initiatives to drive revenue growth and exceed business objectives.
Senior Consultant
ROIAL LLC
07.2014 - Current
- Conducted proactive sales calls to identify and acquire new consulting opportunities, effectively growing the client base for ROIAL
- Collaborated with architects and designers to create innovative and functional Food & Beverage (F&B) outlets for clients, ensuring alignment with brand identity and operational efficiency
- Provided comprehensive consulting services to restaurants and bars, driving operational efficiency, productivity, and profitability
- Designed and implemented staff training programs to enhance service quality and efficiency, resulting in improved customer satisfaction and retention
- Facilitated senior leaders placements within client organizations, matching talent with strategic business needs and objectives
- Negotiated with vendors to optimize pricing and increase profit margins, resulting in substantial cost savings for clients
- Leveraged networking, email, and social media to expand client base and drive business growth.
Outlet Manager
FAIRMONT AUSTIN
- 08.2021
- Managed outlet operations as part of the pre-opening team for Fairmont Austin, overseeing all aspects of the outlet's setup, staffing, and operations
- Led a team of hospitality professionals in delivering exceptional service and experiences to guests, ensuring adherence to brand standards and customer satisfaction
- Implemented strategic initiatives to establish the outlet as a premier dining destination, including menu development, pricing strategies, and marketing efforts
- Played a pivotal role in achieving a Forbes 5-star rating for the hotel within the first year of operation, demonstrating excellence in service delivery and guest satisfaction
- Collaborated closely with other departments during the hotel opening phase to ensure seamless integration and operation within the overall property
- Successfully managed outlet finances, including budgeting, forecasting, and cost control measures, to achieve profitability targets while maintaining high-quality standards.
Petty Officer Second Class
UNITED STATES NAVY
07.2008 - 12.2012
- Served as a Petty Officer Second Class in the United States Navy, stationed in Norfolk, VA
- Received extensive training in various operational environments, contributing to mission success in diverse roles
- Demonstrated exceptional teamwork, leadership, and dedication to duty while working within small groups to accomplish complex goals within tight deadlines and stringent standards
- Implemented and enforced standard operation procedures and operations orders, ensuring operational effectiveness and mission readiness.
Education
Bachelor Of Science In Sports Management -
University Of Texas At Austin
Austin, TX01.2016
Skills
- Proven ability to drive sales and exceed quotas
- Exceptional relationship building and communication skills
- Strong organizational skills and attention to detail
- Proficiency in Salesforce and other relevant software
- Experience in hospitality industry, consulting, and brand management
Certification
Private Pilot
References
References available upon request
Languages
Spanish
Italian
Timeline
Operations Manager
NOVA HOSPITALITY
12.2023 - Current
Senior Consultant
ROIAL LLC
07.2014 - Current
Petty Officer Second Class
UNITED STATES NAVY
07.2008 - 12.2012
Outlet Manager
FAIRMONT AUSTIN
- 08.2021
Bachelor Of Science In Sports Management -
University Of Texas At Austin
Private Pilot
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