Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victor Najera

Phoenix,AZ

Summary

Organized Team Lead with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Maintenance Technician (Team Lead)

TopGolf
03.2022 - Current
  • Operated varied hand and power tools to complete repairs.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • We are the first point of contact when it comes to HVAC, Plumbing, Electrical ETC.'
  • Im also in charge of a small Team at night making sure we maintain the field using Heavy machinery aswell as handling any calls we may get throughout the night
  • Im also in charge of locking everything up at the end of the night.


Warehouse

Amazon
10.2021 - 03.2022
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.

Barista

Target
01.2021 - 02.2022
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.

Barista

Starbucks
04.2018 - 12.2020
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

Associate of Applied Science -

PVCC
Phoenix, AZ
05-2027

High School Diploma -

Shadow Mountain High School
Phoenix, AZ
05.2019

Skills

  • Reliable and Responsible
  • Data Entry and Database Skills
  • Customer Service
  • Data Entry
  • Customer and Call Response
  • Verbal and Written Communication
  • Problem Solving
  • Honesty and Integrity
  • Customer Inquiry Management

Timeline

Maintenance Technician (Team Lead)

TopGolf
03.2022 - Current

Warehouse

Amazon
10.2021 - 03.2022

Barista

Target
01.2021 - 02.2022

Barista

Starbucks
04.2018 - 12.2020

Associate of Applied Science -

PVCC

High School Diploma -

Shadow Mountain High School

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