Summary
Overview
Work History
Education
Skills
Leadership Experience
Certification
Hobbies and Interests
Languages
Timeline
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Victor Navarrete

Oceanside,CA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Rancho Valencia
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Traveling Assistant/Butler

Confidential-UHNW Family
06.2023 - 08.2024
  • Travel with traveling team and principal to provide any needs and services principal may require, follow through with projects/assignments ranging from housekeeping, dining services, exterior projects, professional chauffeur, etc
  • Serve as the primary point of contact to ensure a pleasant and seamless experience for the family and their guests through dining services, set ups for events, catering, etc
  • Follow through in projects and delegations assigned by principal and supervisors throughout the day
  • Maintain and update the family's essential protocol list at various properties, as provided by the Property Manager during down time when no projects are assigned at the time
  • Support staff and chefs by stocking and maintaining inventory throughout each property, as well as keeping up with cleaning checklists ensuring properties are maintained

Bartender

Rosewood Miramar Beach Hotel-The Manor Bar
09.2022 - 06.2023
  • Providing 5 star Forbes trained customer service, with a keen ability to anticipate guests needs and preferences, ensuring a personalized and memorable experience
  • Proficient in creating classic and contemporary cocktails, utilizing fresh and high quality ingredients to deliver exceptional taste and presentation
  • Demonstrate a deep understanding of mixology techniques, flavor profiles, and drink presentation, enhancing the hotels reputation for exceptional service

Server/Bartender

The Seabird Resort, Hyatt Hotel- The Rooftop Bar
06.2022 - 09.2022
  • Professionally greet and seat guests, ensuring a welcoming atmosphere, as well as provide knowledgeable menu recommendations and promptly address inquiries
  • Accurately record guest orders, accommodating dietary preferences and allergies
  • Ensure superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems through communication with management and co-workers

Prep Cook

The Ritz Carlton Bacara-O'Bar
09.2021 - 06.2022
  • Prepare ingredients for the line during service hours according to the outlets menu/recipe
  • Cook & prepare top quality menu items within a timely manner, overlooking plates to ensure proper presentation and temperature of food
  • Stay on top of preparation according to occupancy of next couples of days in ensuring proper stock of culinary items/ingredients

Team Manager

Chick-Fil-A-Quarry Creek
06.2018 - 09.2021
  • Position consists of assisting the management team in all aspects of shift management such as ensuring everything is prepared, such as having enough ingredients and equipment is prepared, such as having enough ingredients and equipment is prepared, to face a rush in the restaurant
  • Insure that team members work at a pace to maintain the restaurants established speed of service guidelines, ensuring that food is packaged properly and verbage is according to company standards
  • Assisting fellow crew members if they are struggling in their position or if needed to switch them out into a adequate position to ensure flow of service

Education

Bachelors of Arts - Sociology

University of California, Santa Barbara
Santa Barbara, CA
06.2023

Associate of Arts - Communication & Sociology

MiraCosta College
Oceanside, CA
06.2020

Skills

  • Bilingual
  • CRM
  • Microsoft Office (Excel, Powerpoint)
  • Lightroom
  • Schedule Management
  • Photoshop
  • Exceptional customer service
  • High-volume dining

Leadership Experience

  • Project Manager, UC Santa Barbara-Comm 166:Marketing Communications, Santa Barbara, CA, 06/23, Project manager on a student-led marketing campaign.
  • Concert Coordinator Assistant, UC Santa Barbara-Associated Student Program Board, Santa Barbara, CA, 09/22, 06/23, Book student buildings/venues, entertainers, photographers., Establish and maintain relationships with vendors., Manage events and address potential problems.
  • Peer Mentor for Transfer Students, UC Santa Barbara-Education Opportunity Program, Santa Barbara, CA, 09/21, 06/22, Provide comprehensive services to historically underrepresented students., Support students to identify and clarify their educational goals.
  • Internship, MiraCosta College, Student Justice Equity Center, Oceanside, CA, 08/18, 06/19, Ensure a secure environment for students., Conduct research on diversity in various industries.

Certification

Court of Master Sommeliers, America, Level 1 Course, 01/24-06/24, 388730

Hobbies and Interests

  • Learning piano songs
  • Speaking at Universities
  • Career consulting
  • Marketing
  • Fitness

Languages

Spanish
Native or Bilingual

Timeline

Server

Rancho Valencia
09.2024 - Current

Traveling Assistant/Butler

Confidential-UHNW Family
06.2023 - 08.2024

Bartender

Rosewood Miramar Beach Hotel-The Manor Bar
09.2022 - 06.2023

Server/Bartender

The Seabird Resort, Hyatt Hotel- The Rooftop Bar
06.2022 - 09.2022

Prep Cook

The Ritz Carlton Bacara-O'Bar
09.2021 - 06.2022

Team Manager

Chick-Fil-A-Quarry Creek
06.2018 - 09.2021

Associate of Arts - Communication & Sociology

MiraCosta College

Bachelors of Arts - Sociology

University of California, Santa Barbara
Victor Navarrete