Hi, I’m
Victor Orozco
Dallas,TX
Summary
Proven Parts Sales Specialist with a track record of enhancing team productivity and efficiency at Planet Ford Dallas through expert product sourcing and sales training. Excelled in providing exceptional customer service and fostering positive community relations at Park Place Porsche Dallas. Skilled in health and safety, demonstrating a results-driven approach with a focus on environmental awareness.
Overview
26
years of professional experience
1
Certification
Work History
Planet Ford Dallas
Parts Sales Specialist
2023.10 - Current (11 months)
Job overview
- Enhanced team productivity by conducting regular training sessions on new product offerings and industry trends.
- Demonstrated strong attention to detail when assembling custom parts orders, ensuring all components were packaged securely and shipped promptly.
- Streamlined order processing procedures, reducing errors and increasing efficiency.
- Conducted thorough research to accurately answer technical inquiries from customers and colleagues alike.
Park Place Porsche Dallas
Park Specialist
2019.06 - 2023.10 (4 years & 4 months)
Job overview
- Contributed to increased visitor satisfaction by promptly addressing concerns and resolving issues.
- Fostered positive relationships with local community groups, schools, businesses, and other stakeholders to promote the park''s mission and goals effectively.
- Played a key part in park''s emergency response team by providing first aid assistance and coordinating with relevant authorities when necessary.
- Conducted extensive research on local history, flora, fauna to provide accurate information guests during interpretive programs.
Park Cities Ford of Dallas
Parts Specialist
1998.04 - 2019.11 (21 years & 7 months)
Job overview
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
Thomas Jefferson High School , Dallas, TX
GED
2019
Skills
- Health and safety
- Environmental awareness
- Product sourcing
- Sales Training
Accomplishments
Ford wholesale expert in diesel and also on Ford collision conquest programs
Porsche brand ambassador 2 years in a row
Certification
Porsche Brand Ambassador
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Sales Specialist
Planet Ford Dallas
2023.10 - Current (11 months)
Park Specialist
Park Place Porsche Dallas
2019.06 - 2023.10 (4 years & 4 months)
Parts Specialist
Park Cities Ford of Dallas
1998.04 - 2019.11 (21 years & 7 months)
Thomas Jefferson High School
GED
Porsche Brand Ambassador
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