Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victor Ortiz

Middle Village

Summary

Dynamic and results-driven professional with a proven track record at Westmedpartners, excelling in team collaboration and problem-solving. Adept at enhancing customer experiences through effective communication and strategic planning. Recognized for maintaining a calm demeanor under pressure while ensuring compliance and operational efficiency. Committed to delivering exceptional service and fostering strong relationships.

Overview

14
14
years of professional experience

Work History

Parking Enforcement Officer

Peekskill
Peekskill
06.2018 - 09.2025
  • Monitored parking areas for compliance with local regulations and ordinances.
  • Issued citations for parking violations according to established procedures.
  • Provided clear instructions to drivers regarding parking rules and regulations.

Printcenter

Westmedpartners
Purchase
04.2015 - 06.2018
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Customer Service Representative

Dicks Sporing Goods
Yonkers
01.2012 - 03.2015
  • Assisted customers with inquiries and provided accurate information.
  • Resolved customer complaints and ensured satisfaction through effective communication.
  • Educated customers about products and services to enhance their experience.
  • Managed multiple customer requests simultaneously while maintaining professionalism.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

Associate of Science - Social Sciences

Westchester Community College
Valhalla, NY
01-2008

GED -

North Rockland Highschool
Rockland NY
01-1999

Skills

  • Product knowledge
  • Problem solving
  • Effective communication
  • Team collaboration
  • Decision making
  • Relationship selling
  • Strategic planning
  • Sales expertise
  • Order processing
  • Cash handling accuracy
  • Calm demeanor

Timeline

Parking Enforcement Officer

Peekskill
06.2018 - 09.2025

Printcenter

Westmedpartners
04.2015 - 06.2018

Customer Service Representative

Dicks Sporing Goods
01.2012 - 03.2015

Associate of Science - Social Sciences

Westchester Community College

GED -

North Rockland Highschool

Similar Profiles

CREATE PROFILE