Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VICTOR RIVERA

West Saint Paul,MN

Summary

Find work with a company where my skills, experience, knowledge, and work ethics can be used for mutually beneficial growth for myself and my employer.

Overview

8
8
years of professional experience

Work History

Merchandise Associate Team

Lowe's
West Saint Paul
10.2023 - Current

Maintaining the store's visual appeal and product availability by building eye-catching displays, stocking shelves, organizing merchandise, and performing pricing updates to enhance the customer shopping experience. Key responsibilities include implementing planograms, ensuring product placement aligns with company standards, and assisting with store resets. The role often requires early mornings or overnight shifts and involves physical tasks like lifting and moving merchandise.

Patient Care Assistant

Best Care Services Caregiving Agency
Saint Paul , MM
12.2021 - Current
  • Assisting individuals with daily activities.
  • Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
  • Administered prescribed medications under the direction of a registered nurse or physician.
  • Performed range-of-motion exercises with immobile patients to prevent muscle atrophy.
  • Provided emotional support for distressed patients and families during difficult times.
  • Helped maintain a clean environment in all areas assigned.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.

Billing Assistant

Transmedic Billing
Saint Paul, MN
09.2019 - 12.2021
  • TRANSMEDIC
  • Enter information to the system about statements and billing.
  • Researched and updated customer records in database system.
  • Inputted data into various software programs accurately and efficiently.
  • Processed and submitted invoices for payment in a timely manner.
  • Reconciled accounts to ensure accuracy of billing information.
  • Researched discrepancies between customer invoices and payments received.
  • Managed customer accounts and updated records as needed.
  • Monitored collections activity and maintained contact with customers regarding overdue payments.
  • Responded promptly to inquiries from internal and external customers regarding billing issues.
  • Generated customer statements on a regular basis.
  • Collaborated with other departments to resolve any discrepancies in billing data or documentation.
  • Maintained accurate records of all transactions processed within the billing system.
  • Followed up on unpaid invoices to ensure timely collection of payments due.

Store Remodeling and Department Manager

Walmart
Saint Paul , MM
05.2019 - 09.2019
  • Store logistic, rack installation.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Developed promotional campaigns to increase brand recognition in target markets.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Handled shift overstock, restocking and inventory control.
  • Utilized excellent math skills to maintain accurate inventory levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Production Worker

Valmont
Mendota, MN
07.2018 - 05.2019
  • Operated forklift to move materials and finished products within warehouse.
  • Inspected product quality prior to packaging and shipment.
  • Assisted in setting up production lines for manufacturing processes.
  • Followed safety protocols while operating machines and equipment.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Identified defective parts or components and removed them from production line.
  • Reported any issues to supervisor immediately for resolution.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Organized storage areas for efficient retrieval of items when needed.
  • Ensured proper labeling of completed products before shipping out.
  • Communicated with team members regarding tasks assigned during shift.
  • Sorted and packaged products to prepare for processing or shipment.
  • Attended regular training sessions to increase machine operating skills.
  • Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Hand-assembled needed parts with bolts and screws.
  • Separated products according to weight, grade and size of material to produce final product.
  • Used hand trucks and forklifts to unload, load and transport items.

WAREHOUSE ASSOCIATE

J PICA & CIA
09.2017 - 05.2018
  • Receipt and dispatch of merchandise and inventory control.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Provided assistance with monthly physical inventories as needed.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Education

GED -

GABRIELA MISTRAL
San Juan PR
05.1994

Skills

  • Knowledge of inventory control processes
  • Excellent organization skills
  • Experience with customers
  • Experience putting together marketing
  • Campaigns
  • Forklift Experience
  • Reach Truck Experience
  • Teamwork
  • Retail experience
  • Equipment operation
  • Planograms
  • Display setup
  • Cleaning procedures
  • Planogram execution
  • Store organization

Languages

Spanish
Professional Working

Timeline

Merchandise Associate Team

Lowe's
10.2023 - Current

Patient Care Assistant

Best Care Services Caregiving Agency
12.2021 - Current

Billing Assistant

Transmedic Billing
09.2019 - 12.2021

Store Remodeling and Department Manager

Walmart
05.2019 - 09.2019

Production Worker

Valmont
07.2018 - 05.2019

WAREHOUSE ASSOCIATE

J PICA & CIA
09.2017 - 05.2018

GED -

GABRIELA MISTRAL
VICTOR RIVERA