Victor Rivera
Laredo,TX
Summary
- Accomplished Service Advisor at Loves Travel Truck Stop, excelling in customer service and diagnostics. Leveraged strong communication and multitasking skills to consistently exceed sales targets by 15%. Proven expertise in vehicle assessment and maintenance, enhancing service delivery and operational efficiency. Recognized for attention to detail and fostering a collaborative team environment.
- Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle/ frac pump performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Overview
2026
2026
years of professional experience
Work History
Service Advisor
Loves Travel Truck Stop
04.2025 - Current
- Processed repair orders accurately, ensuring timely service and clear communication with customers.
- Collaborated with team members to enhance service delivery and foster a positive work environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Mechanic
Patterson-UTI
11.2021 - 09.2024
- Conducted thorough inspections to identify mechanical issues and ensure compliance with safety standards.
- Performed complex repairs on various vehicle/frac pumps systems to enhance performance and reliability.
- Diagnosed engine problems using specialized tools and provided effective solutions.
- Trained junior mechanics on maintenance procedures and safety protocols to enhance team skills.
- Utilized technical documentation to guide repairs and ensure adherence to manufacturer specifications.
- Inspected hydraulic systems for leaks and malfunctions, performing necessary repairs.
- Mechanic level 3
Diesel Mechanic
Cargodite
2020 - 2021
- Executed preventive maintenance scheduling for equipment to enhance operational reliability and reduce unexpected breakdowns.
- Collaborated with team mechanics to streamline repair processes and improve overall workshop productivity.
- Managed parts inventory to ensure timely availability of necessary components for efficient repair operations.
- Inspected and repaired fuel systems to ensure optimal performance and compliance with safety standards.
Education
High School Diploma -
United South High School
Laredo, TX05-2017
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Excellent communication
- Attention to detail
- Hand and power tools
- Maintenance and repairs
- Engine repair
- Heavy equipment repair
- Diagnostics
- Problem diagnosis
- Documentation and reporting
Languages
English
Native or Bilingual
Timeline
Service Advisor
Loves Travel Truck Stop
04.2025 - Current
Mechanic
Patterson-UTI
11.2021 - 09.2024
Diesel Mechanic
Cargodite
2020 - 2021
High School Diploma -
United South High School