Summary
Overview
Work History
Education
Skills
Licensed Ordained Minister
Timeline
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VICTOR ROSE

MILWAUKEE,WI

Summary

Driven Professional with Proven Experience both as a Supervisor & Instructor. A True Servant Leader with a passion for excellence, and helping others reach their goals. Strong Interpersonal skills, and the ability to motivate, guide, and inspire.

Overview

15
15
years of professional experience

Work History

Training Supervisor

Milwaukee County Transit System
Milwaukee, WI
05.2019 - Current
  • Assessed new employee skills and strengths to provide customized training.
  • Updated employees with latest policies, procedures and compliance standards.
  • Collaborated with company leaders and department managers to determine training needs.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.

Route Supervisor

Milwaukee County Transit System
Milwaukee, WI
  • Ensure Smooth, Efficient, and Timely Operations of all Bus Service, and coordinate with Dispatchers.
  • Assist Operators in difficult and/or stressful situations.
  • Set up Emergency Detours when Routes and/or Roads are blocked.
  • Ensure Company Polices, Rules & Regulations are being performed.
  • Perform Safety & Wellness Checks periodically.
  • Conduct/Monitor Random Drug & Alcohol Testing.
  • Dispatcher
  • Customer Service Award Winner
  • Multiple Commendations
  • Strong Work Ethic

Platform Instructor

MILWAUKEE COUNTY TRANSIT SYSTEM
MILWAUKEE, WI
01.2015 - 01.2016
  • Assist new students in obtaining CDL as needed, teach all about
  • Ransit Buses, show in detail all the routes the student will be driving on a daily basis
  • Perform pre-trip inspections.Demonstrate excellent customer service
  • Serve as a mentor/coach to operators.

Bus Operator

Milwaukee County Transit System
01.2011 - 01.2015
  • Help customers get to their destinations in a safe,and timely manner
  • Provide excellent service, and give directions as needed.

Assistant Branch Manager

US BANK
MILWAUKEE, WI
01.2007 - 01.2010
  • Responsible for ensuring all employees are delivering exceptional customer service at all times
  • Assist Branch Manager in all aspects of operations,
  • Pen new accounts as needed, and help direct sales team to increase revenue, and profit
  • Trained and developed new team members in alignment with branch service standards and objectives
  • Reviewed credit applications for risk factors and credit worthiness.

Chase - Personal Banker
Milwaukee, WI
01.2003 - 09.2007
  • Open new accounts (checking, savings, credit cards), originate and close on all loans, credit counseling, insurance, mortgages
  • Assist customers on all questions, and concerns.

Education

Associate of Arts - Theology

Grace Theological Seminary
Loris, SC
06.2000

Skills

  • Teamwork and Collaboration
  • Excellent Communication
  • Planning and Coordination
  • Training and Development
  • Coaching and Mentoring
  • 3rd Party CDL Examiner

Licensed Ordained Minister

Performs Weddings, Funerals, Preaching, Teaching, Prayer, Hospital Visits, and much more...

Timeline

Training Supervisor

Milwaukee County Transit System
05.2019 - Current

Platform Instructor

MILWAUKEE COUNTY TRANSIT SYSTEM
01.2015 - 01.2016

Bus Operator

Milwaukee County Transit System
01.2011 - 01.2015

Assistant Branch Manager

US BANK
01.2007 - 01.2010

Chase - Personal Banker
01.2003 - 09.2007

Route Supervisor

Milwaukee County Transit System

Associate of Arts - Theology

Grace Theological Seminary

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VICTOR ROSE