Victor Tovar
Responsible Master Plumber
Houston,TX
Summary
Accomplished Master Plumber at Hello Plumber, LLC, recognized for delivering exceptional plumbing solutions and outstanding customer service. Expertise in leak detection and preventive maintenance led to significant cost savings. Proven ability to train staff effectively and ensure compliance with safety regulations, enhancing operational efficiency and client satisfaction.
Overview
33
33
years of professional experience
Work History
Responsible Master Plumber
Hello Plumber, LLC
Houston
04.2016 - Current
- Installed, replaced, repaired and maintained piping systems, fixtures and equipment in residential and commercial buildings.
- Scheduled repair jobs according to customer needs and availability of supplies and parts.
- Followed all applicable health and safety standards while performing tasks.
- Provided technical support to customers regarding plumbing issues such as installation instructions or troubleshooting tips.
- Replaced faulty valves, washers and seals in taps, showers and toilets.
- Calculated the size of necessary materials required for each job.
- Conducted preventive maintenance programs to minimize breakdowns due to wear or corrosion.
- Assisted in the training of new plumbers on safe work practices.
- Worked with a variety of materials such as copper tubing, galvanized pipe, PVC plastic pipe and other related materials.
- Verified that installations comply with local building codes and safety regulations.
- Connected water supply lines to fixtures such as sinks, toilets and appliances.
- Monitored performance levels of installed equipment to detect malfunctions before they become serious problems.
- Performed detailed inspections of plumbing systems, identified and corrected code violations.
- Located and repaired leaks in water supply lines.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
Service Crew Member
American Resiential Services
Houston, Texas
05.1992 - 04.2016
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Graduate Certificate - Air Conditioning
Doolin Technical College
Houston, TX04-1991
High School Diploma -
Klein Forest High School
Houston, TX05-1987
Skills
- Plumbing installation and repair
- Preventive maintenance strategies
- Regulatory compliance
- Technical assistance
- Leak detection expertise
- Customer service excellence
- Water heater servicing
- Residential plumbing solutions
- Gas line installation proficiency
- Troubleshooting expertise
- Staff training and development
- Effective decision-making
- Conflict resolution skills
- Communication proficiency
Affiliations
- enjoy spending time with family & friends.
- working around the house on my spare time is therapy.
- Walking at the park became a good place for my peace of mind & relaxation
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchTeam Building / Company RetreatsStock Options / Equity / Profit SharingTimeline
Responsible Master Plumber
Hello Plumber, LLC
04.2016 - Current
Service Crew Member
American Resiential Services
05.1992 - 04.2016
Graduate Certificate - Air Conditioning
Doolin Technical College
High School Diploma -
Klein Forest High School
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