Victor Velazquez
Auburndale
Summary
Demonstrates strong analytical, communication, and problem solving skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
Work History
Appliance Repair Technician
Mr.Tech Appliance Services
02.2014 - Current
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
Air Conditioning Technician
Velazquez Air Conditioning
01.2003 - 03.2010
- Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Improved system efficiency by conducting thorough diagnostics and implementing necessary repairs on refrigeration and air conditioning equipment.
- Increased client trust through transparent communication regarding system status, repair options, and costs.
Education
Certificate of Technical Studies - Air Conditioning And Refrigeration Technician
Automeca Technical College
Ponce, Puerto RicoAssociate of Science - Electronic Engineering
Instituto Tecnologico De Puerto Rico
Ponce, Puerto RicoCertificate of Technical Studies - Electromechanical Technician
Automeca Technical College
Ponce,Puerto RicoSkills
- Computer skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Decision-making
- EPA 608 universal certification
- Power tools operation
Languages
English
Timeline
Appliance Repair Technician
Mr.Tech Appliance Services
02.2014 - Current
Air Conditioning Technician
Velazquez Air Conditioning
01.2003 - 03.2010
Certificate of Technical Studies - Air Conditioning And Refrigeration Technician
Automeca Technical College
Associate of Science - Electronic Engineering
Instituto Tecnologico De Puerto Rico
Certificate of Technical Studies - Electromechanical Technician
Automeca Technical College
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