Victor Williams
Miami,FL
Summary
Dynamic security professional with extensive experience at Marriott Hotels, excelling in CCTV surveillance and emergency response. Proven track record in enhancing safety protocols and fostering positive guest relations. Skilled in report writing and incident reporting, ensuring compliance and operational efficiency while delivering superior customer service in high-pressure environments.
Overview
44
44
years of professional experience
Work History
Elevator Operator Security Officer
Arrow Security
1990 NW BOCA Raton FL 33432
10.2023 - 12.2024
- Conducted timely repairs on minor malfunctions, minimizing downtime and enhancing overall functionality.
- Enhanced passenger experience by maintaining a clean and organized elevator environment.
- Contributed to a positive work atmosphere through punctuality, reliability, and excellent teamwork abilities.
- Assisted passengers with mobility challenges or special needs, promoting an inclusive environment for all users.
- Implemented energy-saving practices while operating the elevator, supporting company sustainability efforts.
- Collaborated with security personnel to maintain safety protocols and respond to emergency situations promptly.
- Handled difficult passengers professionally by remaining courteous and patient at all times.
Arm and Unarmed Security Guard
Ceturion Security Group LLC
Miami, FL
10.2022 - 11.2023
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed full building and grounds patrols to spot and investigate concerns.
Armsecurity Offer
Vista Security Protections Agency
2408 NW 87 Pl Doral FL 33172
10.2022 - 10.2023
- Conducted threat analysis to identify vulnerabilities and improve security measures.
- Executed incident response protocols to effectively manage and mitigate security breaches.
- Developed security policies that enhanced organizational compliance and risk management.
- Performed risk assessments to evaluate potential threats and recommend preventive strategies.
- Collaborated with law enforcement agencies to enhance security measures and incident response.
- Documented security incidents and developed reports for further analysis and improvement.
- Advised management on security trends and potential areas for improvement in operations.
- Collaborated with law enforcement agencies to strengthen community security efforts.
Security Officer
Marriott Hotels
Miami FL
02.2017 - 08.2022
- Monitored surveillance footage to detect and respond to suspicious activities effectively.
- Conducted regular safety inspections to ensure compliance with established protocols.
- Collaborated with hotel management to enhance emergency response procedures and training.
- Implemented visitor management systems to streamline guest check-in processes efficiently.
- Assisted with emergency preparedness training sessions for hotel staff to improve readiness.
- Enforced access control measures to safeguard guest privacy and property.
- Documented incidents and prepared detailed reports to support investigations.
- Communicated safety updates to staff and guests to maintain awareness.
- Responded to guest concerns regarding safety issues with professionalism and urgency.
- Coordinated with local law enforcement during security breaches to ensure swift resolution.
- Developed and maintained positive relationships with guests to foster a secure environment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Shift Supervisor
G4S Security Solutions
Miami Dade FL
03.1981 - 08.1993
- Managed security personnel to ensure compliance with protocols during shifts.
- Conducted regular safety inspections, identifying potential hazards and implementing corrective actions.
- Facilitated workshops to improve operational efficiency through security education.
- Facilitated training exercises to bolster team efficiency in emergency scenarios.
- Evaluated security systems, recommending upgrades to enhance overall facility protection.
Education
High School Diploma - Reading, Writing And Arithmetic Study Etc.
Coral Gables
Coral Gables, FL08.1978
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Security screenings
- Crime prevention
- Dispatch
- Personnel screening
- Weapons training
- Report generation
- Firearms expert
- Active shooter training
- Hazardous materials response
Timeline
Elevator Operator Security Officer
Arrow Security
10.2023 - 12.2024
Arm and Unarmed Security Guard
Ceturion Security Group LLC
10.2022 - 11.2023
Armsecurity Offer
Vista Security Protections Agency
10.2022 - 10.2023
Security Officer
Marriott Hotels
02.2017 - 08.2022
Security Shift Supervisor
G4S Security Solutions
03.1981 - 08.1993
High School Diploma - Reading, Writing And Arithmetic Study Etc.
Coral Gables