Victor Zappia
Brentwood,NY
Summary
Dynamic entrepreneur with a proven track record as Owner/Operator at Vic's Chuck Wagon, excelling in operations management and customer service. Successfully developed menu offerings and implemented marketing strategies, enhancing brand visibility. Skilled in business planning and hiring, I fostered community engagement and streamlined processes to improve profitability and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
Vic's Chuck Wagon
- Managed daily operations of food truck, ensuring consistent service quality and efficiency.
- Developed menu offerings based on customer feedback and seasonal ingredients.
- Trained staff on food safety protocols and customer service standards.
- Streamlined inventory management processes to reduce waste and costs.
- Implemented marketing strategies through social media to enhance brand visibility.
- Monitored financial performance, adjusting pricing strategies to improve profitability.
- Led community engagement initiatives, enhancing brand reputation in local market.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Rideshare Driver
Uber
09.2023 - 12.2025
- Ensured passenger safety by adhering to traffic regulations and company guidelines.
- Provided exceptional customer service, fostering positive rider experiences and feedback.
- Navigated efficiently using GPS technology to optimize routes and reduce wait times.
- Maintained vehicle cleanliness and readiness through regular inspections and maintenance checks.
Education
High School Diploma -
W. T. Clarke
Westbury, NYSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Rideshare Driver
Uber
09.2023 - 12.2025
Owner/Operator
Vic's Chuck Wagon
High School Diploma -
W. T. Clarke