Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Cdl Class A and B
Edward and Don
04.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Lead CDL Driver
Zayram Inc
02.2025 - 04.2025
Optimized delivery times while prioritizing safety standards by staying current on industry trends and best practices.
Increased customer satisfaction through professional interactions and prompt responses to inquiries or concerns.
Promoted a safe work environment by conducting thorough pre-trip inspections and addressing any potential hazards promptly.
Assisted in training new CDL drivers, ensuring proper safety procedures were followed at all times.
Streamlined communication between drivers, dispatchers, management, customers, resulting in improved operational efficiency.
Enhanced route efficiency by consistently evaluating and optimizing delivery routes.
Ensured the security of cargo during transport by properly securing loads according to company guidelines.
Collaborated with team members to establish best practices for optimal delivery performance and client satisfaction.
Driver Merchandise
Bimbo, Entenmanns
01.2024 - 01.2025
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Coordinated efficient routes to avoid delays and optimize schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
I know how to use a GPS pallet jack, I know how to staple a pallet, I know how to count the product before the trip
Box Truck Driver
Us logistic
06.2023 - 06.2024
Verified contents of inventory loads against shipping papers prior to departure from origin point.
Responsible for pre-trip inspections to ensure safety and compliance with DOT regulations.
Followed established routes and time schedules for deliveries according to customer requirements.
Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
Loaded and unloaded truck with pallet jack or by hand.
Utilized GPS navigation system when necessary for efficient routing purposes.
Maintained records of deliveries made including signatures from recipients
Assistant Manager
FedEx ground
01.2019 - 06.2023
Assisted in the development of operational strategies to ensure efficient and productive operations.
Organized training sessions for new hires to familiarize them with the workplace environment.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Communicated regularly with customers to gain insights into their needs.
Resolved conflicts between team members in an effective manner.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with safety regulations and company policies.
Delivery Driver
Amazon
01.2018 - 06.2019
Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues prior to operating them.
Reported any incidents involving the truck or its cargo to management immediately.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Customer Service
Publix
01.2016 - 08.2018
Emphasized customer service excellence through ongoing training of frontline team members to improve customer service ratings.
Resolved customer service issues as needed.
Developed and implemented customer service policies and procedures to ensure quality customer service.
Provided excellent customer service during transactions.