Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
References
Timeline
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Victoria Amaro

Spring

Summary

Dynamic and detail-oriented professional with a strong work ethic, honed at Summer Moon Coffee. Proven ability in effective communication and problem-solving, consistently receiving positive feedback for exceptional customer service and efficient cleaning practices. Skilled in chemical handling and maintaining health and safety standards, ensuring a pristine environment for all.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Summer Moon Coffee
Spring
08.2024 - Current
  • Utilized POS system to receive and process customer payments.
  • Restocked product displays based on demand and projected sales.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Memorized official and off-menu coffee and tea preparations.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Cleaning Assistant

Andrea Salas
06.2020 - 08.2023
  • Wiped windows, tables, and other surface areas to eliminate dust and residue, and increase aesthetic value.
  • Handled equipment, chemicals, and materials properly, and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Received consistent, positive feedback from supervisors for attention to detail and adherence to company standards.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways, and collecting trash.
  • Emptied waste paper and other trash from the premises, and moved it to appropriate receptacles.
  • Provided assistance to other staff members with the cleaning of difficult areas.
  • Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.

Education

High School Diploma -

Grand Oaks Grand Oaks High School
Spring, TX
05.2024

Skills

Problem-solving abilities

Effective Communication

Strong Work Ethic

Teamwork and Collaboration

Active Listening

Multitasking Abilities

Health and Safety Regulations

Customer Service

Housekeeping

Restroom maintenance

Efficient cleaning

Chemical Handling

Certification

Servsafe certification 2023`2025

Hobbies and Interests

  • Cooking & baking
  • Reading
  • Beauty & cosmetics

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Barista

Summer Moon Coffee
08.2024 - Current

Cleaning Assistant

Andrea Salas
06.2020 - 08.2023

High School Diploma -

Grand Oaks Grand Oaks High School

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