Victoria Armstrong
Tellico Plains,TN
Summary
Accomplished Behavioral Health Counselor with a proven track record at Monroe County Board of Education, enhancing patient outcomes through evidence-based treatments and multidisciplinary collaboration. Expert in addiction therapy and group psychotherapy, demonstrating exceptional multicultural competence and a commitment to continuous professional development. Achieved significant improvements in patient satisfaction and mental health stability. Excellent interpersonal and communication skills builds meaningful relationships with clients and families. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
6
6
years of professional experience
15
15
Certificate
10
10
years of post-secondary education
Work History
Behavioral Health Counselor
Monroe County Board Of Education
2022.09 - 2024.05
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Enhanced treatment efficacy by collaborating with a multidisciplinary behavioral health team to assess and address individual needs.
- Facilitated group therapy sessions for diverse populations, fostering supportive personal growth and a healing environment
- Assisted clients in developing coping strategies, promoting long-term mental health stability and resilience.
- Conducted comprehensive assessments to diagnose mental health conditions and inform appropriate treatment recommendations accurately.
- Developed effective crisis intervention plans, quickly de-escalating high-stress situations to ensure patient safety.
- Maintained accurate documentation of client progress, facilitating seamless communication among healthcare providers involved in their care.
- Collaborated with families to provide psychoeducational on mental health conditions, strengthening support systems for clients'' ongoing recovery efforts.
- Consistently participated in professional development opportunities to stay current on best practices within behavioral health counseling
- Completed one-on-one counseling with 56 clients suffering from complex trauma and mental health diseases and issues.
- Guided clients in practical therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Observed and monitored client behavior and responses to treatment.
- Maintained professional boundaries while fostering a therapeutic alliance, ensuring optimal conditions for individuals seeking behavioral health support.
- Established trusting relationships with clients by demonstrating genuine empathy, active listening, and validating their experiences.
- Developed and implemented treatment plans that incorporated psychotherapy, medication management, and lifestyle changes to address the multifaceted nature of mental health conditions.
- Provided cultural sensitivity training for staff members, fostering an inclusive therapeutic environment and recognizing the importance of diverse backgrounds and perspectives.
- Increased patient satisfaction by providing empathetic counseling services tailored to each individual's unique experiences and goals.
Mental Health Counselor
Aspen Point
2022.02 - 2022.04
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Ran telehealth group services for adults suffering from substance abuse.
Behavioral Health Counselor
Behavioral Health Group
2021.02 - 2021.10
- Maintained professional boundaries while fostering a therapeutic alliance, ensuring optimal conditions for individuals seeking behavioral health support.
- Supported clients suffering from substance abuse in a complex methadone treatment facility.
- Improved patient outcomes by implementing evidence-based treatment plans and closely monitoring progress.
- Increased patient satisfaction by providing empathetic counseling services for up to 60 clients tailored to each individual's unique experiences and goals.
Addiction Counselor
Mountain Springs Recovery
2020.02 - 2021.01
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
- Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completing formal treatment programs.
- Led individual and group counseling sessions to meet various therapeutic needs for recovering individuals.
- Developed patient care plans and documented progress toward goals.
- Conducted thorough assessments and biopsychosocial to accurately diagnose individuals struggling with substance use disorders or co-occurring mental health conditions.
- Coordinated with other healthcare providers to facilitate seamless transitions between levels of care for clients during their recovery journey.
- Collaborated with interdisciplinary teams to provide comprehensive client care, addressing physical, emotional, and mental health needs.
- Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Displayed sensitivity to the cultural and linguistic needs of clients and families served.
- I completed the required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Collaborated with physicians to determine an effective combination of therapy and medical treatments for patients in recovery.
- Continuously pursued professional development opportunities to stay current with best practices in addiction counseling and treatment methodologies.
CASA Volunteer
CASA Of The Pikes Peak Region
2010.10 - 2018.05
- Prepared detailed written reports, documenting all relevant case information for review by judges and other stakeholders.
- Facilitated the resolution of conflicts between approximately 5 parties and 11 children involved in cases, fostering a collaborative approach toward best outcomes for children.
- Addressed children's needs by conducting thorough assessments and making appropriate recommendations.
- Developed individualized strategies for each child's unique circumstances, addressing their specific needs effectively.
- Maintained confidentiality while working with sensitive information, adhering to ethical guidelines set forth by CASA organization.
- Provided emotional support to children throughout their involvement in the court process, offering consistency and stability during challenging times.
- Assisted in court proceedings, presenting comprehensive reports on case findings and progress updates.
- Worked effectively with fellow team members to coordinate solutions to questions or concerns.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated communication between clients and other service providers.
- Developed and maintained relationships with community organizations and agencies.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Completed home visits, reports, scanning, paperwork, and documentation accurately and on time.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Adapted to changing case dynamics, demonstrating flexibility and resilience in pursuing children's best interests.
Education
Master of Arts - Clinical Mental Health Counseling
Colorado Christian University
Denver, CO 2015.01 - 2019.12
Bachelor of Arts - Criminal Justice Human Services
Colorado Technical University- Colorado Springs
Colorado Springs, CO 2009.01 - 2013.11
Skills
- Clinical Documentation
- Addiction therapy
- PTSD specialist
- Heart saver CPR AED/First Aid Certified
- Suicide Prevention
- Mental Health Assessment
- Multicultural Competence
- Assessment, Biopsychosocial, and Treatment Plans
- Anger Management
- Group Therapy
- Psychotropic medications knowledge
- Group psychotherapy expert
- Play Therapy
Certification
C-DBT
TF-CBT
CCTP
Resilient School Training / Six Pillars Training
Clinical Supervision I - April 2021
Emotional Eating, Chronic Dieting, Bingeing, and Body Image Certified.
Primary, Secondary, and Tertiary Prevention of Sexually Abusive Behaviors in Childhood and Adolescence and Informed Supervision training.
Suicide Prevention Certified
MI and Advanced MI Certified
Love and Logic Instructor Trained
Timeline
Behavioral Health Counselor
Monroe County Board Of Education
2022.09 - 2024.05
Mental Health Counselor
Aspen Point
2022.02 - 2022.04
Behavioral Health Counselor
Behavioral Health Group
2021.02 - 2021.10
Addiction Counselor
Mountain Springs Recovery
2020.02 - 2021.01
Master of Arts - Clinical Mental Health Counseling
Colorado Christian University
2015.01 - 2019.12
CASA Volunteer
CASA Of The Pikes Peak Region
2010.10 - 2018.05
Bachelor of Arts - Criminal Justice Human Services
Colorado Technical University- Colorado Springs
2009.01 - 2013.11
C-DBT
TF-CBT
CCTP
Resilient School Training / Six Pillars Training
Clinical Supervision I - April 2021
Emotional Eating, Chronic Dieting, Bingeing, and Body Image Certified.
Primary, Secondary, and Tertiary Prevention of Sexually Abusive Behaviors in Childhood and Adolescence and Informed Supervision training.
Suicide Prevention Certified
MI and Advanced MI Certified
Love and Logic Instructor Trained
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