Experience in acting as lead host to coordinate seating, guest reservations, and providing accurate wait times to ensure a smooth flow of seating while paying additional attention to guest's special requests.
Multitasked during peak period hours, waiting tables inside and outside the restaurant.
Experience using POS systems and coordinating with kitchen staff to inform them of special food requests or allergies.
Scripted daily breakfast, lunch, and dinner features and memorized weekly specials alongside seasonal items.
Trained new servers on menu items, service protocols, and point-of-sale systems to ensure operational consistency.
Demonstrated thorough knowledge of the menu by memorizing items and beverages, allowing me to confidently answer guest questions and accommodate special requests to provide a positive dining experience.