Spencer Kukla
Kennesaw,GA
Summary
Dedicated employee with a strong work ethic and exceptional customer service skills gathered from previous experience in the customer service industry. Strong ability to enhance guest experiences through effective communication and engagement with customers, as well as efficient cash handling. Developed strong customer service and multitasking skills in high-paced restaurant environments. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication, service, and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel
11.2024 - 11.2025
- Practiced professional customer service by attending to guests' orders, needs, and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu items and company policies for efficient service delivery.
- Adapted quickly to changing restaurant demands, enhancing overall operational efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Zaxbys
12.2022 - 02.2023
- Processed customer transactions efficiently and accurately.
- Managed cash register operations, including ensuring balanced cash drawers at the end of the shift.
- Provided exceptional and professional customer service,. Including, greeting/interacting with customers, resolving inquiries, and enhancing guest experience.
- Assisted in maintaining cleanliness and organization of work area to ensure safety standards.
- Maintained stock, ensuring that items like sauces, napkins, straws, etc., were always fully stocked for customers.
- Adapted quickly to new procedures and systems, improving workflow efficiency in fast-paced environment.
Education
High School Diploma -
North Cobb High School
Kennesaw05-2025
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Stock Upkeep
- Following/Taking Orders
- Maintain Cleanliness Standards
- High-Stress Environments
Timeline
Server
Cracker Barrel
11.2024 - 11.2025
Cashier
Zaxbys
12.2022 - 02.2023
High School Diploma -
North Cobb High School