Summary
Overview
Work History
Education
Skills
Timeline
Victoria Bailey

Victoria Bailey

Altoona,PA

Summary

Dynamic and dedicated professional with extensive experience as a Correctional Officer at the County of Blair, skilled in conflict resolution and emergency response. Certified in First Aid and CPR, I excel in maintaining safety and security while fostering positive environments. Proven ability to train and mentor staff, enhancing team performance and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Correctional Officer

County of Blair
08.2025 - Current
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Assisted in conflict resolution among inmates to promote a safe environment.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.

Keyholder Manager

Bickel's Surplus TOO
11.2024 - Current
  • Trained and mentored new staff on customer service standards and operational practices.
  • Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels within the store environment.
  • Accepted and processed customer returns.
  • Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
  • Boost team moral through daily pep talks and thoughtfully strategized daily planning.

Private Security Officer

State Collage Area School District
04.2024 - 11.2024
  • Monitored school premises to ensure safety and security for students and staff.
  • Documented daily activities, incidents, and observations in detailed reports for administrative review.
  • Supported event management teams by providing crowd control services during large gatherings or special occasions.
  • Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
  • Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.

Private Security Officer

Standing Stone Consulting LLC
04.2024 - 11.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Bartender/Server

Primanti Brothers
08.2023 - 04.2024
  • Assisted patrons with menu selections, enhancing overall customer experience.
  • Managed cash register operations, ensuring accuracy in transactions and closing reports.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Served high customer volumes during special events, nights, and weekends.

Retail Keyholder

GameStop
03.2023 - 07.2023
  • Managed daily store operations, ensuring optimal inventory levels and product availability.
  • Executed visual merchandising strategies to enhance product presentation and drive sales.
  • Assisted in planning promotional events, increasing customer engagement and foot traffic in-store.
  • Resolved customer inquiries and complaints effectively, maintaining high levels of satisfaction and loyalty.
  • Organized storage of excess currency securely in designated safes or vaults according to company guidelines.

Sales Associate

Sheetz
12.2018 - 08.2022
  • Provided exceptional customer service, ensuring a positive shopping experience for all patrons.
  • Operated point-of-sale systems efficiently, managing transactions and balancing cash drawers accurately.
  • Assisted in training new associates, sharing best practices for customer engagement and operational efficiency.
  • Collaborated with team members to implement promotional displays, enhancing store visibility and sales opportunities.
  • Built relationships with customers to encourage repeat business.

Deli Associate

Walmart
08.2020 - 03.2022
  • Maintained cleanliness and organization of deli area, adhering to food safety standards.
  • Assisted customers with product selection, providing knowledgeable recommendations to enhance satisfaction.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.

Education

High School Diploma -

Hollidaysburg Area Senior High School, Hollidaysburg, PA
06-2020

Skills

  • First aid certification
  • CPR certification
  • Stop the Bleed certification
  • Act 114-FBI Fingerprint-based Background Check
  • Act 67-School Security Personnel Basic Training Course
  • Act 31-Child Abuse Recognition and Reporting
  • Mandated Reporter Certification
  • Intro to Word Certification;Docs, Sheets, Slides, Forms
  • Intro to Microsoft Certification;Outlook, Word, Excel, Powerpoint

Timeline

Correctional Officer - County of Blair
08.2025 - Current
Keyholder Manager - Bickel's Surplus TOO
11.2024 - Current
Private Security Officer - State Collage Area School District
04.2024 - 11.2024
Private Security Officer - Standing Stone Consulting LLC
04.2024 - 11.2024
Bartender/Server - Primanti Brothers
08.2023 - 04.2024
Retail Keyholder - GameStop
03.2023 - 07.2023
Deli Associate - Walmart
08.2020 - 03.2022
Sales Associate - Sheetz
12.2018 - 08.2022
Hollidaysburg Area Senior High School - High School Diploma,

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Victoria Bailey