Summary
Overview
Work History
Education
Skills
Certification
Certifications & License
Timeline
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Victoria Banken

Victoria Banken

Olivia,MN

Summary

Adaptable and eager to tackle new challenges, possessing a strong ability to learn quickly and adjust to various situations. With a flexible mindset and a willingness to take on diverse tasks, committed to continuously expanding skills and knowledge to excel in any role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Leafguard
02.2024 - Current
  • Developed and maintained strong client relationships to drive repeat business and customer loyalty.
  • Conducted market research to identify new sales opportunities and understand customer needs.
  • Collaborated with cross-functional teams to enhance product offerings based on client feedback.
  • Managed sales pipeline, ensuring timely follow-up on leads and maximizing conversion rates.
  • Trained and mentored junior sales staff, fostering a collaborative team environment.
  • Evaluated competitor offerings, adjusting sales tactics to maintain market competitiveness.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

TMA

Riveroaks
09.2020 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Certified Nursing Assistant

Meeker Manor
05.2019 - 10.2021

Direct support professional

Meeker County Community Homes
01.2019 - 07.2019
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Updated patient files with current information about vitals, behaviors and other data relevant to the patient's treatment plan.
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Developed rapport to create a safe and trusting environment for care.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Monitored progress and documented any patient health status changes, keeping the healthcare team updated.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance when needed.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Enhanced patient stays by creating and maintaining a visual calendar of social, recreational and education activities.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.

Education

Diploma - undefined

Litchfield Public Highschool
Litchfield, MN

Masters - Health Administration

Western Governors University
Salt Lake City, UT
12.2025

Bachelor Of Communication Studies - Communication Sciences And Disorders

Saint Cloud State University
Saint Cloud, MN
06.2023

Skills

  • Paperwork management
  • Flow management
  • Financial management
  • Data management
  • Calendars management
  • Healthcare management
  • IEP management
  • Analytical problem solving
  • Statistical analysis
  • Attention to detail
  • Data validation
  • Database management

Certification

  • Certified Nursing Assistant (CNA) July 2019 Certification number :10822670 Registered: 07/08/2019 Expiration date: 07/08/2021
  • CPR Certification
  • Medical Assistant May 2021 to May 2024

Certifications & License

  • Technical Medication Assistant certification
  • Certified Nursing Assistant certification
  • Life Insurance License
  • Health Insurance License
  • Accident insurance license

Timeline

Sales Representative

Leafguard
02.2024 - Current

TMA

Riveroaks
09.2020 - 11.2021

Certified Nursing Assistant

Meeker Manor
05.2019 - 10.2021

Direct support professional

Meeker County Community Homes
01.2019 - 07.2019

Diploma - undefined

Litchfield Public Highschool

Masters - Health Administration

Western Governors University

Bachelor Of Communication Studies - Communication Sciences And Disorders

Saint Cloud State University

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