VICTORIA BANKSTON
Broken Arrow
Summary
My objective is to find a career that which challenges me to overcome obstacles and to grow within a company.
Experienced with ceremonial operations and service coordination. Utilizes logistical planning and team leadership to ensure smooth and respectful events. Track record of maintaining protocol standards and fostering collaborative environments.
Overview
11
11
years of professional experience
Work History
United States Funeral Honors Coordinator
US Navy
Broken Arrow, OK
10.2023 - Current
- Coordinated funeral honors ceremonies for veterans, ensuring compliance with military protocols and standards.
- Trained and mentored junior staff on best practices for executing honors events effectively.
- Streamlined coordination processes, enhancing overall efficiency of honor guard deployments and ceremony preparations.
- Ensured accurate record-keeping of completed funerals, allowing for efficient reporting to higher headquarters.
- Improved team performance by conducting regular training sessions on ceremonial procedures and protocols.
ELECTRONICS TECHNICIAN
US NAVY
Great Lakes, IL, USA
07.2020 - 07.2022
- I was tasked to complete inventory and order IT supplies as needed to maintain base functions.
- Leading a crew of 5 personnel, ensured we maintained an organized and efficient workspace.
- My daily tasks also included completion of muster reports to ensure personnel are accounted for.
RELIEF ASSISTANT MANAGER
QUIKTRIP CORP.
Tulsa, OK, USA
01.2018 - 07.2020
- Maintaining a clean and orderly store to the highest standards while delegating daily tasks to be completed on shift were the prioritized tasks to be completed.
- I Assisted customers to locate and purchase products.
- This required me to count and balance cash registers as well as complete deposit pick ups when necessary.
- I found handling customer service situations a skill of mine due to my ability of keeping the customer and company in mind.
SERVER
MARGARITAVILLE
Tulsa, OK, USA
01.2017 - 01.2018
- I upheld company standards of service by treating every guest every time with the best customer service possible.
- Time management became a tool used to appease all guest needs while also being a team player on the dining floor.
- I maintained cash and credit receipts for balancing and turning in at the end of each shift.
STORE MANAGER
SPRINT
Tulsa, OK, USA
01.2015 - 01.2017
- As the manager I greet customers and ascertain what each customer wants or needs by forming a relationship with each one that entered the store.
- Maintaining knowledge of current sales and promotions, policies regarding payments and exchanges, and security practices was crucial to ensure appropriate offers were being made to customers.
- Reaching top sales numbers were a standard in my store.
Education
High School Diploma -
Jenks High School
05-2014
Associate of Applied Science - Business Administration
Tulsa Community College
Tulsa, OK12-2026
Skills
- Organizational growth
- Empathetic
- Staff scheduling
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Timeline
United States Funeral Honors Coordinator
US Navy
10.2023 - Current
ELECTRONICS TECHNICIAN
US NAVY
07.2020 - 07.2022
RELIEF ASSISTANT MANAGER
QUIKTRIP CORP.
01.2018 - 07.2020
SERVER
MARGARITAVILLE
01.2017 - 01.2018
STORE MANAGER
SPRINT
01.2015 - 01.2017
High School Diploma -
Jenks High School
Associate of Applied Science - Business Administration
Tulsa Community College