Victoria Barrera
San Diego,TX
Summary
Versatile and compassionate professional with a background in child care and health services, notably at Prodigy Child Academy. Excelled in creating nurturing environments and fostering educational development, leveraging strong time management and problem-solving skills. Achieved significant improvements in classroom management and patient care quality, demonstrating a commitment to excellence and a love for helping others.
Overview
30
30
years of professional experience
Work History
Retail Sales Associate
SunCom Wireless
Alice, Texas
02.2026 - Current
- Assisted SunCom Wireless customers with wireless plans, devices, and accessory selection.
- Processed sales transactions using point-of-sale systems and payment terminals.
- Activated phones, SIM cards, and service accounts for new customers.
- Explained billing details, contract terms, and plan changes in simple language.
- Resolved customer questions about devices, coverage, and wireless services.
- Maintained store inventory of phones, accessories, and promotional materials.
- Supported merchandising displays and organized retail sales floor presentations.
- Handled customer service issues with professionalism and clear communication.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
Daycare Teacher
Prodigy Child Academy
03.2023 - 08.2026
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Home Health Care Provider
Caridad
01.2024 - 11.2024
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Instructional Paraprofessional
San Diego Independent School District
01.2013 - 05.2022
- Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
- Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
- Implemented behavior management strategies to maintain a positive and focused classroom environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Participated in professional development opportunities to stay current on best practices in education and enhance instructional techniques.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.
- Facilitated smooth transitions between activities throughout the school day by implementing structured routines.
- Assisted with classroom setup and organization, maintaining an efficient workspace conducive to learning for all students.
- Provided support during classes, group lessons, and classroom activities.
- Contributed to a safe and inclusive classroom environment where all students felt comfortable participating and sharing ideas.
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Manager
Lopez Stop and Save
01.2000 - 01.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Restaurant Manager
Pizza Inn
03.1997 - 01.1999
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
San Diego High School
San Diego, TXSkills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Health and safety
- Customer service
- Problem-solving
- Loves children
- CPR and first aid
- Friendly and likeable
- Emotionally supportive
- Approachable
- Child care
- Infant, toddler, and preschool curricula
- Parent-teacher communication
- Gentle discipline
- Language skills
- Age-appropriate activities
- Arts, crafts, and games
- FLUENT IN LANGUAGE
- Housekeeping
- Nutrition
- POS operation
- Visual merchandising
- Inventory tracking
- Product knowledge
- Stock replenishment
- Sales support
- Loss prevention
- Order processing
- Conflict resolution
- Team collaboration
- Problem solving
- Attention to detail
- POS system operations
- Flexible schedule
- Phone etiquette
- Store maintenance
- Returns and exchanges
- Event coordination
- Product promotions
- Backroom organization
- Sales trends
- Upselling strategies
- Independent judgement
- Money handling
- Merchandise display
- Price tagging
- Point of sale systems
- FLUENT IN [LANGUAGE]
- Transaction processing
- Teamwork and collaboration
- Teamwork
- Stockroom safety procedures
- Product demonstrations
- Upselling and cross selling
- Cash drawer balancing
- Positive and professional
Languages
- English
- Spanish
Timeline
Retail Sales Associate
SunCom Wireless
02.2026 - Current
Home Health Care Provider
Caridad
01.2024 - 11.2024
Daycare Teacher
Prodigy Child Academy
03.2023 - 08.2026
Instructional Paraprofessional
San Diego Independent School District
01.2013 - 05.2022
Manager
Lopez Stop and Save
01.2000 - 01.2011
Restaurant Manager
Pizza Inn
03.1997 - 01.1999
San Diego High School