Victoria Bash
Starkville,Ms
Summary
To attain a job working a home.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
18
18
years of professional experience
Work History
Call Center
Ttec
10.2021 - Current
- Take calls for call center
- Answered up to 10 incoming calls in busy, fast-paced global call center.
- Implemented effective strategies to optimize call center operations and reduce wait times for customers.
- Enhanced call center performance by providing excellent customer service and consistently meeting performance metrics.
Sub in Teacher Place
Kelly Service / Starkville public school
08.2011 - 01.2020
- Sub in teacher place
- Assessed student progress through regular evaluations, adapting instruction to meet diverse learning needs.
- Implemented differentiated instruction techniques to accommodate diverse learning styles.
Owner
Heart of love
05.2011 - 05.2011
- Hire and worked with students
- Answered called and mange day to day task of running a business
- Developed and implemented customer engagement strategies to enhance brand loyalty.
- Managed daily operations, ensuring efficient service delivery and high-quality standards.
- Trained staff on best practices in customer service and product knowledge.
Tutor, Director Assistant
Peters Rock after School program
08.2008 - 01.2011
- Tutor students in all subjects
- Director assistant
- Developed personalized tutoring plans to address individual student needs and learning styles.
- Analyzed student performance data to refine instructional approaches and improve outcomes.
- Supported students with helpful study habits and exam strategies.
Education
Master of education -
Ashford University
AZ09-2013
B.S - Business
Ashford University
AZ09-2011
B.S - Poultry Science
Mississippi State University
Mississippi02-2026
A.A. - Liberal Arts
East Mississippi Community College
Mayhew03-2006
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Awards
Perfect attendance at Starkville High from August 1995 to May 2000, Volunteer of the year for working in the classroom at ICS Head Start August 1998, Honor roll at Mary Holmes College from January 2002- August 2002, Golden Key Club member
Timeline
Call Center
Ttec
10.2021 - Current
Sub in Teacher Place
Kelly Service / Starkville public school
08.2011 - 01.2020
Owner
Heart of love
05.2011 - 05.2011
Tutor, Director Assistant
Peters Rock after School program
08.2008 - 01.2011
Master of education -
Ashford University
B.S - Business
Ashford University
B.S - Poultry Science
Mississippi State University
A.A. - Liberal Arts
East Mississippi Community College