Victoria Batten
Smyrna,GA
Summary
Results-driven Data Entry Clerk with a proven track record at United Parcel Services, excelling in data accuracy and database management. Demonstrated expertise in document verification and effective communication, consistently exceeding quality goals to enhance team productivity. Adept at utilizing software tools to streamline processes and resolve data discrepancies efficiently.
Overview
10
10
years of professional experience
Work History
Data Entry Clerk
United Parcel Services, UPS
Atlanta, GA
09.2015 - Current
- Verification of customer address's to make sure that packages get delivered to correct destination on time. If customers have moved verify new address and update in our system.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Adjusted settings for format, page layout and line spacing.
- Identified and corrected data entry errors to prevent duplication across systems.
- Maintained database by entering new and updated customer and account information.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Checked source documents against entered data to ensure accuracy.
- Reviewed and updated account information in company computer system.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
- Contacted customers via phone or email to address data inquiries.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
- Exceeded quality goals to support team productivity.
- Maintained data entry requirements by following data program techniques and procedures.
- Researched and obtained further information for incomplete documents.
- Utilized various software and tools to streamline processes and optimize performance.
Education
High School Diploma -
Fredrick Douglass High School
Atlanta, GA05-1996
Skills
- Data entry
- Database management
- Document verification
- Data accuracy
Timeline
Data Entry Clerk
United Parcel Services, UPS
09.2015 - Current
High School Diploma -
Fredrick Douglass High School